Ratings based on 573 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Jun 2024
The hotel was great other than the breakfast not being available the entire weekend. I choose hotels with breakfast so I don’t feel like I have to rush. Would have chose somewhere else had I have known that but that was the only downside to the trip the bar and breakfast not really being available
Comment from Hotel Management
25 Jun 2024 by Mary Kathryn, Hotel Management
Jessica,I am so sorry for the inconvenience. I just spoke to someone on the property and they told me that they were unaware of our Bistro being closed last weekend. I will continue looking into this.
by A verified traveler
Posted 20 Jun 2024
Comment from Hotel Management
25 Jun 2024 by Mary Kathryn, Hotel Management
We appreciate you staying here with us at Courtyard St. Louis Brentwood, Chevelle!
by A verified traveler
Posted 19 Jun 2024
Comment from Hotel Management
25 Jun 2024 by Mary Kathryn, Hotel Management
Taryn,We apologize for any inconvenience you might have experienced at our hotel.
by A verified traveler
Posted 19 Jun 2024
Nice
Comment from Hotel Management
25 Jun 2024 by Mary Kathryn, Hotel Management
We here at Courtyard St. Louis Brentwood appreciate your five-star post-stay guest review, Yutong.
by A verified traveler
Posted 17 Jun 2024
Everything was fantastic! I wish they had a free breakfast, but there are fantastic breakfast options all within 10 minutes of the hotel. There's even a Starbucks within walking distance. I will be staying here again!
Comment from Hotel Management
25 Jun 2024 by Mary Kathryn , Hotel Management
We greatly appreciate the kind words, Brandon!
by A verified traveler
Posted 10 Jun 2024
We stayed for one night but the property was nice and clean. Receptionist was friendly and got us checked in quickly. It’s does have restaurants within walking distance, that was nice. Also it was around a target and I needed something quick so that was convenient. I would definitely stay here again if I was visiting again.
Comment from Hotel Management
25 Jun 2024 by Mary Kathryn, Hotel Management
We look forward to welcoming you back in the future, Olivia! Thank you for the kind words. We here at Courtyard St. Louis Brentwood appreciate you! Take care.
by A verified traveler from bellaire
Posted 10 Jun 2024
Very rude front desk white lady , kept typing though i said hello.
0 customer service , behaved like we were inconvenience to her to check in .
Literally had to say can you check me in !!!
Abs horrible customer service .
0 : hospitality .
5/10 property .
Definitely not coming back .
Comment from Hotel Management
25 Jun 2024 by Mary Kathryn, Hotel Management
Seema,We will be looking into your concern immediately.
by A verified traveler
Posted 10 Jun 2024
Great!
Comment from Hotel Management
25 Jun 2024 by Mary Kathryn, Hotel Management
Thanks, Nathan! Take care!
by A verified traveler
Posted 9 Jun 2024
The property is very clean and so are the rooms. Location is a great location.
Comment from Hotel Management
25 Jun 2024 by Mary Kathryn, Hotel Management
We appreciate it, Jennifer!
by A verified traveler from roanoke
Posted 9 Jun 2024
It was very clean very nice and new
Comment from Hotel Management
25 Jun 2024 by Mary Kathryn, Hotel Management
Thank you, Melinda!I am glad to know that you found your stay to be very clean and nice. We appreciate the kind words and five-star rating.
