Ratings based on 107 Verified Reviews

3.7 out of 5
86% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 28 Feb 2024 on Hotels
Comment from Hotel Management
28 Feb 2024 by Nokubongwa, Hotel Management
Dear Valued GuestThank you for choosing to stay with us in our hotel. we do appreciate your business.We are saddened to see that we did not meet your expectations but we will try and work on it so that next time we get a 10/10Kind Regards
2 out of 5
by A verified traveler

Posted 17 Jun 2023 on Hotels
Comment from Hotel Management
28 Jul 2023 by Nokubongwa, Hotel Management
Good Day ChibuzoThank you for staying with us at Premier Splendid Inn Bayshore we do appreciate choosing us. We thank for the feedback on your stay and we would like to know what can we do to improve your expectations.Kind RegardsNokubongwa Gumede
1 out of 5
by A verified traveler

Posted 31 Dec 2021 on Hotels
Comment from Hotel Management
17 Feb 2022 by Cynthia, Hotel Management
Thank you for taking the time to rate your stay. We hope to welcome you back in the near future.
5 out of 5
by A verified traveler

Posted 26 Dec 2021 on Hotels
Comment from Hotel Management
17 Feb 2022 by Cynthia, Hotel Management
Thank you for taking the time to rate your stay. We hope to welcome you back in the near future.
3 out of 5
by A verified traveler

Very basic accommodation

Posted 12 Nov 2021 on Hotels
A very basic hotel. It’s clean, but the rooms have the barest of comforts. I stayed in a two story building with doors at either end and you hear every exit and entry as if it’s in your room. Not pleasant at all. Also don’t understand why there are no trees.
Comment from Hotel Management
17 Feb 2022 by Cynthia, Hotel Management
Thank you for taking the time to rate your stay. We hope to welcome you back in the near future.
5 out of 5
by A verified traveler

Posted 22 Feb 2021 on Hotels
Comment from Hotel Management
22 Feb 2021 by Premier Hotel The Richards Team, Hotel Management
Thank you for taking the time to rate your stay. We hope to welcome you back in the near future.
4 out of 5
by A verified traveler

Posted 25 Dec 2020 on Hotels
Comment from Hotel Management
4 Jan 2021 by Premier Hotel The Richards Team, Hotel Management
Thank you for your review! We hope to welcome you back in the near future.
5 out of 5
by A verified traveler

awesome

Posted 24 Mar 2020 on Hotels
Amazing
Comment from Hotel Management
24 Mar 2020 by Paige, Hotel Management
Thank you Sydney for your positive feedback. We hope to welcome you back again soon.
3 out of 5
by A verified traveler

below average

Posted 12 Mar 2020 on Hotels
I am not impressed.
Comment from Hotel Management
12 Mar 2020 by Cynthia, Hotel Management
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Please contact the hotel direct.Thanks for letting us know.
5 out of 5
by A verified traveler

Posted 5 Mar 2020 on Hotels
Amazing with little improvement needs on air conditioning, not sinus friendly.
Comment from Hotel Management
10 Mar 2020 by Cynthia, Hotel Management
Thank you for giving us feedback on your stay we really appreciate your support. We will look into the aircondition issue and thank you for letting us know.