Ratings based on 80 Verified Reviews

3.7 out of 5
96% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 Jul 2024 on Hotels
Comment from Hotel Management
14 Aug 2024 by Front Office TEAM, Hotel Management
Dear Lucy,Thank you for your review and rating.
3 out of 5
by A verified traveler

Posted 12 Apr 2024 on Hotels
Comment from Hotel Management
15 Apr 2024 by Front Office TEAM, Hotel Management
Dear Nico,Thank you for your review and rating.
4 out of 5
by A verified traveler

Posted 23 Nov 2023
Comment from Hotel Management
23 Jan 2024 by Front Office TEAM, Hotel Management
Dear Valued GUEST,Thank you for your review and rating.
4 out of 5
by A verified traveler

Posted 30 Oct 2023 on Hotels
Comment from Hotel Management
31 Oct 2023 by Front Office TEAM, Hotel Management
Dear Thobile,Thank you for your review and rating. We hope to see you again soon.
4 out of 5
by A verified traveler

Posted 25 Oct 2023
Comment from Hotel Management
26 Oct 2023 by Front Office TEAM, Hotel Management
Dear Valued GUEST,Thank you for your review and rating.
4 out of 5
by A verified traveler

Posted 7 Sep 2023 on Hotels
Comment from Hotel Management
18 Sep 2023 by Front Office TEAM, Hotel Management
Thank you for your review and rating
4 out of 5
by A verified traveler

Twin beds

Posted 19 Mar 2023 on Hotels
We booked a 2 twin-bedded rooms but were given 2 rooms with double beds instead. This was not good, but 1 room was bedding was subsequently changed, and the twin beds emerged. Rooms were clean overall, although the sink in one room was not very clear, and water emptied slowly.
Comment from Hotel Management
28 Mar 2023 by Front Office, Hotel Management
Dear Valued GUEST,Thank you for your review.Your feedback is highly appreciated.We sincerely apologize for the inconvenience caused while staying with us.We do hope we can make it up to you when you visit Richards Bay again.
1 out of 5
by A verified traveler

Posted 11 Mar 2023 on Hotels
Comment from Hotel Management
13 Mar 2023 by Front Office TEAM, Hotel Management
Dear Pretty,Thank you for your review and rating.
5 out of 5
by A verified traveler

Posted 7 Oct 2022 on Hotels
Comment from Hotel Management
18 Oct 2022 by Front Office TEAM, Hotel Management
Dear Preston,Thank you for your review and rating.Trust we will see you again soon.
5 out of 5
by A verified traveler

Posted 13 Sep 2022 on Hotels
Comment from Hotel Management
14 Sep 2022 by Front Office TEAM, Hotel Management
Dear Valued GUEST,Thank you for your review and rating.Trust we will see you again soon.