Ratings based on 994 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Great property
by A verified traveler
Posted 18 Nov 2024
The hotel gardens and lobby area are beautiful. The rooms are a very good size. Half the staff are wonderful, the other half isn’t. Fairly modern rooms, but the carpet was separating from the wall in one area of the room making it a bit of a tripping hazard.
Helpful tips: Don’t use the vending machine. The hotel takes no responsibility for it and it was regularly not dispensing items to people.
If you’re a woman travelling alone be aware that the back parking lot is not lit overnight, and the back door button doesn’t work on the inside (or at least didn’t when I was there). This meant walking in the dark all the way around the building to get the car. Couldn’t see anything and felt very unsafe. Given it was not working when trying to get out of the building also seemed a fire hazard that the button to open the back door didn’t work. “24 hour reception” didn’t appear present during this time.
I don’t know if it’s the hotels policy not to clean the room every day, however, during my stay they didn’t. If this is their policy they should make guests aware.
by A verified traveler
Posted 16 Nov 2024
Very nice!
by A verified traveler from Chicago
Posted 13 Nov 2024
Good option for Christchurch stay if you prefer not to be in the CBD. About 10 minutes from city central.
by A verified traveler
Posted 9 Nov 2024
Beautiful gardens, very resort-like atmosphere. Fresh warm cookies.
Wish they had SkyTV, poor selection of TV channels. Wish they had FoxNews, and BBC News.
by A verified traveler
Posted 8 Nov 2024
Lovely friendly staff and great service
by A verified traveler
Posted 21 Oct 2024
Loved this hotel it is older but is very comfortable and beautiful
by A verified traveler
Posted 28 Sep 2024
by A verified traveler
Posted 31 Aug 2024 on Wotif
Excellent stay for one night coming down for Canterbury Uni open - will be here more often once obviously once we need more reason to come , thank you!
by A verified traveler
Posted 22 Aug 2024 on Hotels
Excellent Hotel. Very clean and comfortable rooms. Immaculate service by all the staff
