Ratings based on 36 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
3.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
This is not a LUXURY resort
Posted 20 Aug 2024 on HotelsThis hotel is listed as a luxurious resort and while it has many amenities such as a spa that was wonderful and brand new and a great pool, much of it needs repairs and updating. They have no luxurious amenities in the room. The furnishings are inexpensive, plastic soap holders and plastic trash can old sheets that are thread bare and rough, towels that are worn and stained we had to ask for new. No towels at the pool or at the sub chairs. You have to rent them daily from the desk if you need towels. Inexpensive plastic bag of shampoo and bar soap. Nothing was luxurious. They offer a got cart to move you around the property to the beach but it’s very old. With torn seats and floor board. Some of The chairs and umbrellas were tearing or thin. The coperta in their restaurant was more than any in the restaurants in Tropea
Our bed was sooo hard that i asked for a new room they said but madam you booked that room. I said i just asked for accommodation for three people I didn’t know the condition so the second day they brought me a bed topper. A thin mattress of sorts. I looked under the sheets a realized the first night i was sleeping on only a box spring and the mattress they brought was only about 3-4 inches thick so still not comfortable. And it was old. Our room had cracks in the shower and the furniture was like Ikea particle board stuff and had a headboard that was a piece of poster board with a printed design screwed to the wall
by A verified traveler
Worst mattresses ever
Posted 15 Jun 2023 on HotelsHonestly, the quality of the facilities just weren’t very nice and the logistics to get in and out of the room more challenging to say the least. The breakfast was good but the room had the worst mattresses I’ve ever slept off. The linens all need to be upgraded, the shower is the smallest shower ever.
by A verified traveler
Posted 27 Jun 2022 on Orbitz
We enjoyed our stay and found it to be relaxing. The room was quite simple and the tv was quite small and hung on a wall but we weren’t there to enjoy watching tv. The surrounding areas of the hotel are beautiful and well maintained. The sea and the beach are amazing!
by A verified traveler
Posted 17 Aug 2019 on Hotels
Recommended
for Everyoneby A verified traveler from London
Pleasant hotel complex near the sea.
Posted 16 Jul 2016
Pros: Very pleasant location, with free buggy service down to the beach, lovely landscaped gardens. High standard of cleanliness and very pleasant staff.
Cons: Better lighting in the rooms and properly fixed TV. The road leading to the hotel from the main road has no lighting at all and it is pitch dark.
Location: Beautiful location. A bus takes you to the pleasant town of Tropea although the service is not that frequent. Capo Vaticano about 50 minutes walk.
We picked this hotel because it was advertised with most if not all rooms with kitchenette. When we enquired about the level of facilities and equipment provided for self catering, kept getting vague answers to our queries until finally we were told that from this year kitchenette facilities had been removed from all but just one superior room and we had to use the hotel restaurant. We contacted Expedia about this because we had only made this booking because of kitchen facilities advertised on their and Hotel Tonicello website. Expedia, very kindly helped us secure the room with the kitchenette. But there was an extortionate €20 daily charge for the use of the kitchen! On arrival we found the only light bulb in the lounge/kitchen so dim that it was impossible to read or cook after dark! We were promised it would be looked into. Nothing happened! The small TV was mounted about 8 feet up and was actually fitted incorrectly pointing upwards to the ceiling. But after the response we had with the low powered light bulb we did not bother to complain! Apart from this it was very pleasant and clean. All the staff were very friendly, reception, cleaning staff, the buggy drivers.
by A verified traveler
Excellent staff - not a 4 star
Posted 23 Aug 2015Nice location. Interesting grounds. Easy access to pool and beach. Terrible beds and mattresses (worst in the six hotels I stayed in on this trip to Italy). Low quality bathroom and fixtures. Insufficient parking or beach chairs and umbrellas for the number of guests at the hotel.
Hostess Maria was excellent - informative, welcoming, knowledgeable.
by A verified traveler
Ottimo posto per rilassarsi
Posted 30 Aug 2020 on HotelsBuona struttura, posizione ottima con servizio navetta per la spiaggia privata. Ristorante interno buono ma per le cene abbiamo optato (scelta suggerita) di andare a ristoranti a pochi km di distanza.
Spiaggia molto graziosa e piscina comoda, ottimo posto per rilassarsi. Animazione e piano bar da rivedere
by A verified traveler
Posted 24 Jul 2019 on Hotels
by A verified traveler
Posted 22 Jul 2019
by A verified traveler
Posted 27 May 2019
Molto curata soprattuto "il verde" ottimo pet rilassarsi con la famiglia
