Ratings based on 44 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Aug 2024
This place was amazing. They do a chef-run dinner that is completely worth doing. We loved our time here.
Comment from Hotel Management
22 Aug 2024 by MJ, Hotel Management
Thank you so much Christine. It was a pleasure to host you.
by A verified traveler
Posted 27 Jun 2023 on Hotels
Comment from Hotel Management
28 Jun 2023 by MJ, Hotel Management
Thank you Elizabeth. It was a pleasure to host you.
by A verified traveler
Beautiful Property
Posted 7 Jun 2023 on HotelsBeautiful property which was an old tea factory. The room we had came with a well stocked kitchen and tons of amenities (including laundry on site). Check in was easy and communication was great. Anna included lots of recommendations for food, hikes and sites to see on the island. Would return.
Comment from Hotel Management
8 Jun 2023 by CC, Hotel Management
Thank you so much Brooke. You are always welcome to Pico do Refúgio.
by A verified traveler
Love Pico
Posted 23 Apr 2023 on HotelsReally enjoyed this stay outside of the city center and really thought the property was incredibly beautiful. I would recommend this to anyone who is open to have a more nature stay and privacy
Comment from Hotel Management
23 Apr 2023 by MJ, Hotel Management
Thank you so much Suzannah. I twas a pleasure to host you.
by A verified traveler
Amazing Property
Posted 6 Sep 2022 on HotelsThe property is truly magical. They have done an amazing job with the design. Truly breathtaking sitting on top of a small community and close to the downtown. I proposed to my fiancé here and we can’t wait to come back.
by A verified traveler
Posted 11 Sep 2019 on Orbitz
by A verified traveler
Found no refuge here
Posted 3 Sep 2019 on HotelsHotel room was damp, dark and moldy. The room requested for a couple with two children - upon arrival we were directed to a room with four twin beds (2 on one floor and the other two in a loft). Due to the climate conditions in the room, your belongings will never be fully dry and the mildewy smell sticks to your clothes and suitcase. The shower/water heater will only provide for two quick warm showers and the others will have to take cold showers. In addition, there are any number of insects in the room e.g., ants, crickets and other native species. Additionally, the WIFI was non-existent and the administrators/managers of the property were largely absent. We caught glimpses of them as they were driving off/on the property. The location is also not particularly centrally located - so be ready to drive if you intend to use this as homebase. This is as no-frills as you can get; there was nothing within walking distance to go to for breakfast. The hotel offered breakfast (for a price) which consisted of: yogurt, granola, small portion of cheese and ham with local bread, OJ and tea as well as, hot milk and cereal.
by A verified traveler
Peaceful, relaxing stay!
Posted 14 Jul 2019 on HotelsPico do Refugio was our favorite place we stayed on Sao Miguel island. The location is convenient although the narrow roads leading to the property are a bit challenging. It's on a section of charming farmland - the grounds are so peaceful and full of character. Our apartment was very comfortable for two people. Lovely design details throughout. We did not get the breakfast, but it's an option. If you are looking for a great alternative to the larger-scale hotel/resorts, we highly recommend staying here. Looking forward to coming back again and again!
by A verified traveler
Amazing place!
Posted 5 Jul 2019 on HotelsWe had a great stay at this old tea factory. Mafalda was amazing—she made us restaurant and activity reservations and recommendations. Be sure to get the breakfast box of local cheese and yogurt to eat at the picnic tables by the pool. The room was clean and spacious with a full kitchen. The lobby is accessible 24 hours, but there’s not always someone at reception. However, Mafalda was available by WhatsApp and was super quick to respond. If you’re looking to get out of the city, the location is easily accessible to major roads and we loved it!
by A verified traveler
Stunning property, excellent location, unique room
Posted 4 Jun 2019 on HotelsThe property is absolutely gorgeous. The pool is lovely. The grounds are to be explored. Service was super helpful, personal, and thoughtful. Location is fantastic - near enough to Ponta Delgada but far enough to be relaxed and remote. Yet still near several great restaurants and the beach. Would love to stay here again and explore the different unique rooms.
