Ratings based on 401 Verified Reviews

4.6 out of 5
89% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from seattle

Posted 19 Sep 2024
Great location, great A/C for France, comfortable beds. The casino on site was a nice addition to have an extra entertainment option at night, but it did not feel like a casino resort. The pool has very specific, very strict only-in-France rules about attire and etiquette. If you don’t immediately know what I’m talking about, you should look into French spa requirements. It felt boarderline fascist at times and removed much of the fun and relaxation.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Aug 2024 on Hotels
5 out of 5
by A verified traveler

Pampered & Satisfied

Posted 22 Jul 2024 on Hotels
From the moment we arrived we were assisted getting our luggage to our room and given info to ensure our stay went smooth. We had our dog with us so we stayed on the bottom floor because they had a grassy area for him by the patio. They also supplied a bed for him along with bowls and treats. He was a pampered pooch and we felt pampered too after a couple spa days. The breakfast was good enough but a little lacking for the later morning crowd as things get picked over. Early birds get the worm as they say! We did dine in the restaurant one evening and it was so nice to eat in the air conditioning! That’s something that we Americans fully appreciate! The food was very tasty. We also appreciate the free parking! The popular surrounding villages are 5-25 minutes drive from the hotel and we hit them all. Got our cases of wine and headed home. We would certainly return to this hotel!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Apr 2024 on Hotels
5 out of 5
by A verified traveler

Posted 2 Jan 2024
This property is in close proximity to Ribeauville and Colmar. The outdoor pool is great. We love to stay here when we have the chance to be in Alsace.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Oct 2023 on Hotels
4 out of 5
by A verified traveler

Posted 12 Sep 2023
The spa and pools are so relaxing! North Americans watch out for the swimming attire rules! Free electric charge for vehicles! The entire staff were kind and helpful!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Dec 2021 on Hotels
5 out of 5
by A verified traveler

Posted 1 Oct 2021 on Hotels
A wonderful evening with my husband for our 9th wedding anniversary. Relaxing in the spa in the afternoon and the following morning. With a huge selection of different foods for breakfast, left us wanting for nothing.
5 out of 5
by A verified traveler

Great hotel, will be back

Posted 23 Jun 2020 on Hotels
Beautiful place. Spa is amazing (though a bit too crowded on weekends), and rooms are very clean and comfortable.