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Sun Palace Hotel - All inclusive

4.0 star property
All-inclusive property with 3 restaurants and a water park

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Photo gallery for Sun Palace Hotel - All inclusive

View from property
Reception
1 bedroom, desk, bed sheets
Lobby sitting area
Buffet

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • All inclusive
  • 24/7 front desk
  • Breakfast included
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

Family Room (2 adults & 2 children)

Highlights

Balcony or patio
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Rainfall showerhead
Private bathroom
  • Sleeps 5
  • 1 Double Bed, 1 Large Twin Bunk Bed and 1 Twin Bed

Double or Twin Room

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Rainfall showerhead
  • Sleeps 2

View all photos for Triple Room

1 bedroom, desk, bed sheets

Triple Room

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Rainfall showerhead
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room (2 Adults + 2 Children)

1 bedroom, desk, bed sheets

Double Room (2 Adults + 2 Children)

Highlights

Balcony or patio
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Rainfall showerhead
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Family Room (2 adults & 3 children)

Highlights

Balcony or patio
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Rainfall showerhead
Private bathroom
  • Sleeps 5
  • 1 Double Bed, 1 Large Twin Bunk Bed and 1 Twin Bed

View all photos for Family Room (4 Adults)

1 bedroom, desk, bed sheets

Family Room (4 Adults)

Highlights

Balcony or patio
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Rainfall showerhead
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Family Room

1 bedroom, desk, bed sheets

Family Room

Highlights

Balcony or patio
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Rainfall showerhead
Private bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Superior Family Room

1 bedroom, desk, bed sheets

Superior Family Room

Highlights

Balcony or patio
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Rainfall showerhead
Private bathroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Twin Bed

Family Room (3 adults & 1 children)

Highlights

Balcony or patio
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Rainfall showerhead
Private bathroom
  • Sleeps 5
  • 1 Double Bed, 1 Large Twin Bunk Bed and 1 Twin Bed

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About the neighborhood

Map
Main Street, Rhodes, Rhodes Island, 85100

What's nearby

  • Faliraki Beach - 7 min walk - 0.6 km
  • Water Park Faliraki - 2 min drive - 2.3 km
  • Kallithea Beach - 3 min drive - 3.4 km
  • Kallithea Springs - 6 min drive - 6.0 km
  • Anthony Quinn Bay - 8 min drive - 4.9 km

Getting around

  • Diagoras Airport (RHO) - 18 min drive

Restaurants

  • ‪Galazio Beach Bar Food & Fashion - ‬12 min walk
  • ‪Apollo - ‬2 min walk
  • ‪Georges Bar - ‬9 min walk
  • ‪Aruba Cocktail Bar - ‬13 min walk
  • ‪Cavo Costa Kouzina - ‬14 min walk

About this property

Sun Palace Hotel - All inclusive

Upscale all-inclusive property near Faliraki Beach
You can look forward to a free breakfast buffet, a grocery/convenience store, and a terrace at Sun Palace Hotel - All inclusive. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and al fresco dining. Free WiFi in public areas is available to all guests, along with a garden and a playground.
Other perks at this property include:
  • A seasonal outdoor pool with a lazy river, a waterslide, and sun loungers
  • Free self parking
  • A water park (surcharge), babysitting (surcharge), and a TV in the lobby
  • A billiards/pool table, tour/ticket assistance, and ATM/banking services
Room features
All 253 rooms boast comforts such as air conditioning, in addition to amenities like safes.
More conveniences in all rooms include:
  • Rainfall showers, tubs or showers, and free toiletries
  • LCD TVs with satellite channels
  • Balconies or patios, refrigerators, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

À la carte meals, snacks, and select beverages included

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Italian, Turkish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • APOLLO RESTAURANT
  • BURGER HOUSE
  • ERATO A LA CART
  • ERATO POOL BAR
  • MAIN BAR

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Lazy river
  • Library
  • Playground
  • Seasonal outdoor pool
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • In-room safe fee: EUR 25 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Sun Palace Hotel Rhodes
Sun Palace Hotel
Sun Palace Rhodes
Sun Palace Hotel
Sun Inclusive Inclusive Rhodes
Sun Palace Hotel All inclusive
Sun Palace Hotel - All inclusive Rhodes
Sun Palace Hotel - All inclusive All-inclusive property
Sun Palace Hotel - All inclusive All-inclusive property Rhodes

Frequently asked questions

Does Sun Palace Hotel - All inclusive have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM–7:00 PM.

Is Sun Palace Hotel - All inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sun Palace Hotel - All inclusive?

Self parking is free at this property.

What time is check-in at Sun Palace Hotel - All inclusive?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Sun Palace Hotel - All inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Sun Palace Hotel - All inclusive?

Yes, the property is all-inclusive.

Where is Sun Palace Hotel - All inclusive located?

This family-friendly Rhodes property is located near the beach, within 2 mi (3 km) of Faliraki Beach and Water Park Faliraki. Katafýgio Beach and Kathará Beach are also within 2 mi (3 km).

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Sun Palace Hotel - All inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 26 out of 74 reviews
Rating 8 - Good. 26 out of 74 reviews
Rating 6 - Okay. 11 out of 74 reviews
Rating 4 - Poor. 6 out of 74 reviews
Rating 2 - Terrible. 5 out of 74 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Good food and a lot of water play areas.
Stayed 5 nights in Jul 2024

8/10 Good

Chris

Liked: Staff & service, amenities, property conditions & facilities
We had a great time with the kids. Food was good, water pools were great. Not too busy.
Stayed 5 nights in Oct 2024

10/10 Excellent

Lilija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is everything for family
Stayed 7 nights in Jul 2024

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fabulous holiday at Sun Palace. This being due to the great staff, wonderful selection of fresh food and excellent facilities. A special thank to Head barmen Costas who
Stayed 10 nights in Jul 2022

2/10 Terrible

evyatar

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
You can hear everyone in the room next to you , in the corridor familes are shouting, always dirty, rooms are old and amenities are old. Only good is the staff, they are super nice
Stayed 7 nights in Jul 2022

6/10 Okay

Nina

Liked: Staff & service
Disliked: Cleanliness
Very kind and helpful staff. Quite an old room, full of ants and insects everywhere. The cleanliness is not at a high level at all. The water park was excellent. Regarding the dining room, we didn't eat there but there was a large selection
Stayed 4 nights in Jul 2023

8/10 Good

Alvin Louis

Liked: Staff & service, amenities, property conditions & facilities
Overall the staff were friendly... the cleaners should be topping up toilet rolls on a daily basis though there should be atleast 2 per day in the bathroom. As in they should be two in the bathroom overall. And top up if needed. I felt that the main reception and common area should be cleaned before 7am not furing as breakfast is served then and some people come and eat at this time. Otherwise overall was good sometimes though the waterpark would close 30-40 mins early then the time. But overall good hotel maybe 3.5 star hotel would rate it. Entertainment though wasnt great quite repetitive with bingo every night .
Stayed 3 nights in Aug 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
sun palace staff from the front desk to the dining staff and the housekeeping staff were all great! staff worked very hard to provide guests a good experience. The property itself needs an upgrade and several repairs need to be made. The cost of the resort and the all-inclusive status make it work for all income levels and guests traveling with children. we enjoyed our holiday very much and utilized the bus stop right across the street from the resort to go into Rhodes town and to go to Lindo's. my husband and I celebrated our 25th wedding anniversary during our stay as well as both of our birthday's. We enjoyed the island very much. The front desk staff had a bottle of wine and fruit in our room for our 25th wedding anniversary which was a very nice touch.
Stayed 6 nights in Sep 2023

6/10 Okay

Idan

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel and waterpark

I would split my review in to 2: Hotel and family room. Hotel - The staf, the service, the water park, the entertainment, the location and the outside area are all great and exceed my expectations. Family room (504) - The room was designed strange, the kids in a hall near the exit door with no sperated door to the rest of the room, the bathroom and toilet in the middle of the room with gray glass doors which not give real privacy and in the last part the parents hall. The metrics was not comfortable, the cleaning staff didn't come every day and the location of the room was behind the kitchen so deep frying smell was always in the air. To summerize: In total my family enjoyed the vacation and the hotel it could have been even better if the room was different.
Stayed 5 nights in Oct 2023

4/10 Poor

Piotr

Disliked: Cleanliness, amenities, property conditions & facilities
It is more like 3 star hotel. Quite poor and low quality. Rooms are dated and small. The food is not really good. Thin doors so you can hear everything from the hall even talking. The only nice part is the water park. If you don’t care about everything else it may be good for you. Not good for couples but mainly for families with small kids. It was quite cheap so it is good value. Dont expect too much quality.
Stayed 2 nights in Apr 2023

6/10 Okay

Darren

Mixed thoughts on this Hotel - Some great aspects , some awful ! The Good The waterslides and waterslide restaurant Great variety of slides that kept all of us happy Although the food was quite similar day to day in the waterslide restaurant, it was nice salads and chicken/skewers plus there is a beer tap to help yourself The kids used to go off and look after themselves The main pool is also good although the sun loungers are in varying states of brokenness ! The animation team are excellent, entertainment was great and the fact the kids wanted to go each night plus werent on their devices said alot ! The bad ! The main restaurant for dinner and lunch is awful , you arent allowed to sit outside so it becomes so noisy that you cant hear across the table, there is a constant clatter of plates and cutlery from the staff cleaning away The food isnt bad but very bland in terms of flavor You can sit outside for breakfast which is great. After the first day we ate dinner out and lunch at the waterslide restaurant or went out The ala carte greek restaurant is so bad ! limited menu, fish dish that a cat would refuse, no choice for the kids to try greek food, just pizza, nuggets and chips The AI spirits are awful as well - The wine is tolerable ! The rooms are not cleaned properly, all they do is a bit of a mop and change towels/sheets - I had to ask 4 times before the shower gel / soap was refilled in the room The mattress is very old and you can feel the springs !
Stayed 9 nights in Aug 2023

6/10 Okay

Julie

Disliked: Cleanliness, property conditions & facilities

God, men hotellet bærer præg af slid

Opholdet var udmærket. Hotellet var fint, men var præg af manglende vedligehold og var derfor at betragte som slidt. Personalet var flinke. Maden i restauranten var fin, udvalget var ikke stort, men der var altid noget, man kunne lide. Snackbaren/poolbaren var derimod god, der var altid 2-3 retter man kunne vælge mellem.
Stayed 7 nights in Oct 2024

6/10 Okay

miikka

Liked: Staff & service, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for our needs, room modern and clean, good food choices and friendly staff, would definitely recommend
Stayed 10 nights in Oct 2024

8/10 Good

Markku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yksi päivä vesipuistossa

Perhehuone oli todella tilava ka siisti. Parveke kiersi koko kulmahuoneiston. Vastaanoton palvelu oli todella ystävällistä. Ravintolassa oli melkoinen vilske mutta erityisen lapsiystävällinen, lisäksi juomaa ja välipalaa oli runsaasti tarjolla. Vesipuistossa oli tarkat vahdit, eikä ruuhkaa. Lasten kanssa hyvä paikka.
Stayed 1 night in Oct 2024

8/10 Good

Pälvi

Liked: Cleanliness
Stayed 7 nights in Oct 2024

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Sep 2024

8/10 Good

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
This place was nice modern spacious food some good some not so good was cold by the pool bar and complain but at least they listened and treated to a speciality meal after
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2024

8/10 Good

Mymy

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Bon séjour avec les enfants dans le parc aquatique et les animations pour les soir ( cependant pas très variées quand on reste plus d’une semaine ). Hôtel très bien situé à 5 min de la plage et du centre ville Piscine commune très sale et verte . Extérieur sale du au manque de civisme de certaines personnes qui laissent leur gobelet en plastique ou autres déchets par terre . Chambre assez spacieuse , la literie est à revoir . Matelas éventré qui s’affaissait et drap beaucoup trop court . Pour le ménage la salle de bain n’a jamais été nettoyé en 11j . Uniquement lit refait et un coup de serpillière au sol
Stayed 11 nights in Aug 2024

10/10 Excellent

Mariangela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bellissimo acquapark incluso nel prezzo, mare stupendo con possibilita di spiaggia libera o lettini. personale gentile e disponibile hotel ben collegato con pullman di linea molto efficienti... consigliato!
Stayed 7 nights in Aug 2024

4/10 Poor

Guillaume

Disliked: Cleanliness, staff & service, property conditions & facilities
Nous avons passé 2 semaines dans cet établissement avec nos deux enfants. Franchement ils ont plein de choses à revoir, d’abord leurs accueil qui est moyen, le buffet n’est pas très varié et souvent nourriture pas très chaude. Nous avons testé les deux restaurants à thème de l’hôtel (Grec et mexicain) mexicain à fuir service lamentable et personnel désagréable tout est posé sur la table en même temps entrée, plat et limite le dessert. Les enfants ont appréciés manger un plat et nous avons donc demandé si nous pouvions ravoir la même chose. D’abord une serveuse nous dit « ce n’est pas possible de suite mais plus tard » et nous demandons donc à une autres serveuses qui nous indiquent que le nombre de plats et compter suivant le nombre de réservation. D’un côté je le comprend mais de l’autre être honnête dès le début serait plus adapté ! Ils feraient mieux de demander se que les personnes désirent manger sur le menu afin d’éviter le gaspillage. Pour le resto grec c’est un peu mieux mais trop de gaspillage et tout est posé sur la table en même temps également. Nous avons également testé le Burger house à midi, burger pas trop mauvais mais le service est lamentable car oui là c’est service à table et nous redemandons des boissons nous les attendons toujours. Au restaurant principal, ils sont toujours en manque de verres en verre car merci les verres en plastique mais bonjour l’écologie, manques d’assiettes ont doit toujours courir après afin de pourvoir aller se servir!
Stayed 14 nights in Jul 2024

6/10 Okay

Iman

Stayed 7 nights in Jul 2024

10/10 Excellent

gaby

Stayed 10 nights in Jul 2024