Ratings based on 27 Verified Reviews
4.1 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
9 Sep 2024 by GM, Hotel Management
Dear Marios,We would like to express our sincere gratitude for choosing our resort for your stay, and we want you to know that the time you have taken to share your accommodation experience is extremely valuable for us. We are very pleased to know that your stay was comfortable and enjoyable & we hope to welcome you again very soon.Kind regards,Georgios ChatziemmanouilComplex General Manager
by A verified traveler
Posted 26 Aug 2024
We had a room with a private pool. But the pool and the balcony are old, with stains on the floor and other signs of wear. The cleaning was okay, and the service was fine, but this is more like a 3-star hotel, not 5 stars.
Wir hatten ein Zimmer mit eigenem Pool. Allerdings ist sowohl der Pool als auch der Balkon etwas in die Jahre gekommen; es gibt Flecken auf dem Boden und ähnliche Abnutzungserscheinungen. Die Sauberkeit war akzeptabel, und der Service war in Ordnung, aber das Hotel verdient eher 3 als 5 Sterne.
Comment from Hotel Management
28 Aug 2024 by GM, Hotel Management
Dear Maryam,Warm greetings from sunny Rhodes. First and foremost please allow us to thank you for choosing Lindos Grand Resort & Spa for your stay.Kind Regards,Georgios Chatziemmanouil - Complex General Manager
by A verified traveler
Posted 26 Aug 2024
We had a room with a private pool. But the pool and the balcony are old, with stains on the floor and other signs of wear. The cleaning was okay, and the service was fine, but this is more like a 3-star hotel, not 5 stars.
Wir hatten ein Zimmer mit eigenem Pool. Allerdings ist sowohl der Pool als auch der Balkon etwas in die Jahre gekommen; es gibt Flecken auf dem Boden und ähnliche Abnutzungserscheinungen. Die Sauberkeit war akzeptabel, und der Service war in Ordnung, aber das Hotel verdient eher 3 als 5 Sterne.
Comment from Hotel Management
5 Sep 2024 by GM, Hotel Management
Dear Maryam Bibi,Warm greetings from sunny Rhodes. First and foremost please allow us to thank you for choosing Lindos Grand Resort & Spa for your stay.We thank you for the feedback & the concerned team members will be notified accordingly. However, I don't quite understand on what basis you are grading the hotel as 3 stars, when it operates for roughly 4 years & made from foundations!! Best Regards,Georgios Chatziemmanouil - Complex General Manager
by A verified traveler
Posted 16 Aug 2024
Pool, view, food- superb
Cleanliness- rooms were not cleaned well
Rooms- noisy with traffic noise, some smelt bad
Staff- in general friendly and polite. Unfortunately some staff in buffet restaurant could be rude.
Some aspects of hotel are 5 star some not 5 star. Hotel is not value for money. It needs improvements.
Comment from Hotel Management
17 Aug 2024 by GM, Hotel Management
Dear Daniel,First and foremost we would like to thank you for choosing Lindos Grand Resort & Spa for your stay. It is with great concern to note that you were not fully satisfied with your room although I must mention this is not typical of the services we provide. All your remarks are taken into consideration to improve our services & rectify these issues with the concerned ones. We humbly wish you could give us another chance to win you back.With Best Regards,Georgios Chatziemmanouil - Complex General Manager
by A verified traveler
Posted 13 Aug 2024
Comment from Hotel Management
15 Aug 2024 by GM, Hotel Management
Dear Sam,Warm greetings from sunny Rhodes. First and foremost please allow us to thank you for choosing Lindos Grand Resort & Spa for your stay.We are really pleased & honored to know that you enjoyed our convenient location, polite & attentive team members along with the stunning sea views & resort's serene atmosphere.On behalf of the whole team allow me to express our gratitude for your positive comments and we would love to have the opportunity to welcome you back in the nearest future.With Kind Regards,Georgios Chatziemmanouil - Complex General Manager
by A verified traveler
Posted 11 Aug 2024
Felt like a 3 star hotel masquerading as a 5 star property. Most annoying was the cheap policies - €2 for additional coffee pods and not replenishing water in the room for example.
Main pool was nice but mismatched sunbeds, tiny umbrellas and zero shade meant it wasn’t particularly pleasant to be around.
Average hotel, trying to be something it isn’t.
Comment from Hotel Management
12 Aug 2024 by GM, Hotel Management
Dear Oliver,We thank you for taking the time to tell us about your experience at Lindos Grand Resort & Spa. We are sorry to know that your stay with us was not up to your expectations. Your valuable feedback helps us understand areas of possible improvement. We hope that you visit us again in near future and give us the opportunity to provide you with exceptional service that we commit to deliver. Kind regards,Georgios Chatziemmanouil - Complex General Manager
by A verified traveler
Posted 8 Aug 2024
5* Review
We stayed for a week bed and breakfast and cannot fault this hotel. Beautiful property with attentive, friendly staff.
Would reccomend B&B option as there are so many amazing restaurants to try in Lindos.
We will return to this hotel!
See you next year Lindos Grand Resort and Spa.
Comment from Hotel Management
9 Aug 2024 by GM, Hotel Management
Dear Louise,Warm greetings from sunny Rhodes. We appreciate that you have taken the time to write this excellent review for Lindos Grand Resort & Spa. It is always pleasant to know that our guests appreciate our quality of service and that we were able to fully meet your expectations along with the great breakfast choices & polite attentive associates. We look forward to welcoming you back on your next visit & we gracefuly thank you.Kind Regards,Georgios Chatziemmanouil - Complex General Manager
by A verified traveler
Posted 26 Jul 2024
The hotel itself is beautiful and kept pristine. The staff hospitality was lacking. We were commonly spoken to with a disrespectful undertone throughout our trip. Along with other inconveniences, our trip could have definitely been better. The food is mediocre at best. Not the best place to get greek food ironically.
Comment from Hotel Management
27 Jul 2024 by GM, Hotel Management
Dear Adam,Greetings from sunny Rhodes. Thank you for taking the time to write and post your review. It is with great concern to note that your stay wasn't perfect due to your mentioned points ("disrespectful tone & other inconveniences!") characterisms that frankly speaking do not match this resort's associates who on the contrary are very polite, smiling & efficient, getting praised from many other guests. Also, I would appreciate to elaborate more regarding the "mediocre food" & what exactly you did not like. Moreover, if you are still residing in our premises, I would mostly appreciate to meet you in person & reverse this impression of yours. Your input is being taken into serious consideration and I do apologize on behalf of the whole team. I really wish you could give us another opportunitiy to welcome you back and prove that we can serve you better.Kind Regards,Georgios Chatziemmanouil Complex General Manager
by A verified traveler
Posted 24 Jun 2024 on Orbitz
Comment from Hotel Management
14 Jul 2024 by GM, Hotel Management
Dear Uri,We thank you for taking the time to share your review. We can assure you that the service you received is NOT at all indicative of the resort's caliber, since we are receiving numerous exquisite reviews from all our guests . In case you are still in our premises I would appreciate to meet you in person. Yours sincerely,Georgios ChatziemmanouilComplex General Manager
by A verified traveler
Posted 18 Jun 2024
Lovely property, friendly helpful staff. Ideal for a quiet relaxing holiday.
Comment from Hotel Management
22 Jun 2024 by GM, Hotel Management
Dear Vicki Charlotte,Thank you very much for your kind rating. We are pleased to note that you enjoyed the comforts of our resort including the overall services provided from our team members. We would love to welcome you back in the nearest future.Kind Regards,Georgios Chatziemmanouil - Complex General Manager
