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"We have very enjoyed our stay at the Urban Loft. Close to train station. Staff really friendly and super helpful. We were able to do early check in and leave bags during last day. Bed was very comfortable and the shower was good. The room wasn’t huge but fine for us. The room isn’t cleaned as standard during a two night stay and we were made aware of this on check in but told we could request clean towels if wanted. Would stay again."

"A good hotel which we used as a family as it was twenty mins from Phantasialand. Kids liked the pool, adults liked the sauna. All very clean and well presented. Would stay again."

"Great access to the airport and food access."

"Phenomenal breakfast "

"The room was clean and spacious. The bed was comfortable and the bathroom had shower and tub combo. Great space for a family. "

" Very friendly and helpful staff Manisha provided exceptional service and support, she’s very attentive and absolutely great at what she does. The location is great just 3 min from HB station. Super clean, specious and sound proof rooms with comfortable bed and qualify linen. Bathroom, shower and kitchenette also super clean and well equipped. I had a wonderful stay for 9 days and happy to come back at anytime. "

"Very decent standard of IHG property, new and modern with all the facilities you'd expect. Staff were friendly and helpful and tried their best at all times. Breakfast can get very hectic and there needs to be a better timed booking system and a system where people don't hang about reading newspapers - that can be done elsewhere (their room for instance!) Water needs to be provided in take-away plastic bottles and not the glass/crown cap style at the moment. A/C control needs much more improvement and the controls work correctly."

"Beautiful property in an amazing location - close to everything! "

"AMAZING ROOMS, EASY CHECK IN, GREAT BREAKFAST"