Ratings based on 115 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Sep 2024
by A verified traveler
Posted 5 Aug 2024
by A verified traveler
Posted 1 Aug 2024
I liked
by A verified traveler
Posted 23 Jul 2024
by A verified traveler
Posted 27 Jun 2024
by A verified traveler
Pésimo hotel
Posted 2 Jun 2024 on HotelsEl servicio en la recepción es malísimo
La habitación tenía un olor a humedad, el desayuno que ofrecen o estaba listo a las 7:00 am y la persona que atiende estaba en el baño y las bebidas las tenían con candado, te piden 100 pesos para el depósito de tu llave de habitación, nunca vuelvo a instalarme en ese hotel.
Comment from Hotel Management
3 Jun 2024 by Joel, Hotel Management
Buen DíaEn Stay Inn Hotels lamentamos la mala experiencia que tuviste durante tu estancia, tu opinión es muy importante para las mejoras diarias de las instalaciones y del personal. Día a dia trabajamos para que tu ectasia sea reconfortante como en casa. Saludos
by A verified traveler
Posted 31 Dec 2023
Wasn’t on shape to go to front desk to ask for another room, just arrived and noticed the bad smell from the bathroom/restroom. Just turned on the fan to allow the air to flow. Next morning tried to take a shower but bath was clogged, it became a pool with slippery floor. Was in the rush. I had to take a shower… is amazing they dare to rent a room like this
Comment from Hotel Management
3 Jun 2024 by Carlos, Hotel Management
Buen DíaEn Stay Inn Hotels lamentamos la mala experiencia que tuviste durante tu estancia, tu opinión es muy importante para las mejoras diarias de las instalaciones y del personal. Día a dia trabajamos para que tu ectasia sea reconfortante como en casa. Saludos
by A verified traveler
Posted 6 Nov 2023
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Comment from Hotel Management
3 Jun 2024 by jj, Hotel Management
Stay Inn se complace en darte una estancia reconfortante y hacerte sentir como en casa. Esperamos tu pronta visita
by A verified traveler
Posted 26 Oct 2023
Comment from Hotel Management
3 Jun 2024 by jj, Hotel Management
Stay Inn se complace en darte una estancia reconfortante y hacerte sentir como en casa. Esperamos tu pronta visita
by A verified traveler
Nice stay but had some stressful issues
Posted 10 Oct 2023 on HotelsThis hotel's listed Tel# listed on the hotel's website and tel provided by hotels.com did not work. I called from the airport; impossible to contact. I was calling for shuttle pickup. This situation was very stressful. Ended up paying $25 US for taxi. The lockbox in the room did not work; no one at the hotel could fix it. The door lock broke; they moved me to another room. The stay in general was ok. This hotel is next to a small shopping center where the is 4 restaurants and a bar. There is also a gym where if you're a guest, you can use the gym. This was very nice. The service was ok and they have a security guard in the night. All staff was very friendly. If it was not for the "no tel#" issue, this would be a good stay. I was also stressed about the room safe situation; especially no one could fix this. My room did not have a tel so I could not contact the desk. The restaurants and gym next to the hotel makes this a good stay.
Comment from Hotel Management
3 Jun 2024 by Roberto, Hotel Management
Buen DíaEn Stay Inn Hotels lamentamos la mala experiencia que tuviste durante tu estancia, tu opinión es muy importante para las mejoras diarias de las instalaciones y del personal. Día a dia trabajamos para que tu ectasia sea reconfortante como en casa. Saludos
