Ratings based on 808 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Wonderful and clean
Comment from Hotel Management
22 Nov 2024 by Phil, Hotel Management
Jessica - thank you for the perfect score!! Happy that you enjoyed your stay with us and hope to see you again soon.
by A verified traveler
Posted 19 Nov 2024
Customer service was A ! However, the bathroom was in dire need of cleaning and updating. Countertop was dirty, something white sprayed and dripped down the wall, and the bathtub was really stained and I found 2 long black hairs in the tub. The inside of the bathroom door had the finish all worn off. Alot of noise in the hall and rooms above and next door with dog barking. As stated earlier all staff was great, and check in/check out was convenient and quick.
Comment from Hotel Management
19 Nov 2024 by Phil, Hotel Management
GINA,Thank you for commenting on the on the excellent customer service. I appreciate your honest feedback and will certainly address those concerns immediately.
by A verified traveler
Posted 8 Nov 2024
N/A
Comment from Hotel Management
9 Nov 2024 by Phil, Hotel Management
Sarah,Thank you for choosing to stay with us and your review. Look forward to seeing you again soon.
by A verified traveler
Posted 25 Oct 2024
Staff was A1, very accommodating and super friendly! The room was cleaner than most hotel rooms I’ve visited. Price was affordable and location couldn’t have been better! Lots of restaurants in the area and Walmart is across the street. Parking was easy and the lot was never crowded. Very pleased!!
Comment from Hotel Management
26 Oct 2024 by Phil, Hotel Management
Shenice,Thank you for taking your valuable time to comment on our A1 Staff and incredible location. Glad to see you gave us a perfect score. Look forward to seeing you again soon...
by A verified traveler
Posted 21 Oct 2024
Loved the area and staff
Comment from Hotel Management
22 Oct 2024 by Phil, Hotel Management
LaShondaM.Thank you for your excellent review. Glad you enjoyed our staff and location. Hope to see you soon.....
by A verified traveler
Posted 20 Oct 2024
Room smelled like smoke really bad. I have stayed here several times and haven't had a problem.
Comment from Hotel Management
21 Oct 2024 by Phil, Hotel Management
Katie - Thank you for letting me know and we apologize for this isolated incident. Let me know when you are here again.
by A verified traveler
Posted 15 Oct 2024
Our bathroom smelled really bad like cigarette smoke. We went to our friends room and it did not smell so it must have just been room 303. We never got our room cleaned and stayed there from Wed-Sunday so a long stay we ran out of toilet paper and clean towels. We had to go to the front desk to ask for more. The beds were comfortable and pillows and the rooms were clean. Very nice gym, easy parking, nice breakfast.
Comment from Hotel Management
16 Oct 2024 by Phil, Hotel Management
Kelly - Thank you for your feedback on your recent stay experience. I appreciate you bringing this to my attention. Hope you will give us another opportunity in the future.
by A verified traveler
Posted 2 Oct 2024
Comment from Hotel Management
2 Oct 2024 by Phil, Hotel Management
Amelia - Thank you for staying with us and hopefully we'll see you agaian
by A verified traveler
Posted 29 Sep 2024
Excellent
Comment from Hotel Management
29 Sep 2024 by Phil, Hotel Management
Frank,Appreciate the perfect score on your review. Happy you enjoyed our friendly staff and enhanced breakfast. Hope to see you again soon
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
25 Sep 2024 by Phil, Hotel Management
Christopher - Thank you for your review and more importantly choosing to stay with us!! We know you have many options and happy you picked us. Safe Travels
