Ratings based on 887 Verified Reviews
4.1 Room cleanliness
3.7 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Herndon
Posted 4 Jan 2025
Spacious and conveniently located.
Comment from Hotel Management
4 Jan 2025 by Natasha, Hotel Management
Dear Zhong, Thank you for your review! We're glad to hear that you found the space spacious and the location convenient. We hope to welcome you again soon.Best regards,
by A verified traveler
Posted 22 Dec 2024
Comment from Hotel Management
24 Dec 2024 by Dani, Hotel Management
Thank you for your review! If there's anything you'd like to share about your experience, we’d love to hear your feedback. We hope you had a great stay and look forward to welcoming you again!
by A verified traveler
Posted 2 Dec 2024
We needed 2 bedrooms. The living space was nicely decorated. The entire building was clean. Free parking for guests. Quiet area. Easy booking.
Comment from Hotel Management
3 Dec 2024 by Bisera, Hotel Management
Thank you so much for your kind review! We’re thrilled to hear that you enjoyed the nicely decorated living space, cleanliness, and quiet location. We’re also glad that the booking process was easy for you, and that the free parking was convenient. We hope to welcome you back for another stay in the future! Kind regards
by A verified traveler
Posted 12 Nov 2024
You can hear all the noise from the street in the rooms, and the hallway has a rough cigarette smell.
Comment from Hotel Management
13 Nov 2024 by Author, Hotel Management
Dear Guest,
Thank you for your feedback. We're committed to addressing noise concerns and maintaining a clean environment for all guests. Your experience is important to us, and we strive for improvements.
by A verified traveler
Posted 6 Nov 2024
The property was easy to find, check-in was a breeze. The apartment was perfect, comfy beds, clean and the kitchen was well stocked (loved the coffee machine) the best bit is the location, perfect to wander into town.
Comment from Hotel Management
7 Nov 2024 by Marie, Hotel Management
Dear Su,Thank you for taking the time to share your experience! We’re thrilled to hear that you found the apartment to be comfortable and well-equipped, and that you enjoyed the convenience of the location. It’s great to know that the coffee machine was a hit! We always aim to make check-in as easy as possible, and we're so pleased that everything was smooth for you. We’d love to welcome you back anytime you’re in the area!Warm regards,
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Dina, Hotel Management
Dear Lynda,Thank you so much for your feedback! Your compliments inspire us to keep providing the best experience possible. We hope to welcome you back soon!Warm regards,
by A verified traveler
Great
Posted 6 Oct 2024 on HotelsGreat overall. Nice and warm, good kitchenette. The windows could have used a clean. The check in instructions didn't arrive for some reason and had to phone the hotel, but the person on the phone was very helpful.
Comment from Hotel Management
7 Oct 2024 by Georgie, Hotel Management
Dear guest,Thank you kindly for your wonderful review. We truly appreciate the time you took to give us feedback. We are happy you were pleased with your overall stay with us. We would be delighted to welcome you again in the future. Best regards, Georgie
by A verified traveler
Posted 5 Oct 2024
Entry to the property was OK. We had the wrong door code. We called and they gave us the right code. Apartment was adequately equipped with utensils, etc. Heaters worked good. Bathroom curtain rod was held up with duct tape. Beds were OK. Not the quietest room. The good news is they have a washer and dryer. Bad news is that they were abused, both doors were broken. Washer worked, detergent cup also broken. Dryer light came on, but did not work. Overall, an affordable option to stay that is walkable to downtown if you are on a budget.
Comment from Hotel Management
5 Oct 2024 by Ivan, Hotel Management
Dear Joshua,Thank you for your kind words, we’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to host you again. Have a wonderful day and many safe travels :)
by A verified traveler
Posted 1 Oct 2024
We thank the wonderful team for their hospitality, understanding, excellent communication, care consideration, and consistency.
Thanks to you, we enjoyed a wonderful first stay in Iceland.
Comment from Hotel Management
2 Oct 2024 by Olena, Hotel Management
Dear Boris, Thank you so much for your kind words! We’re thrilled to hear that our team made your first stay in Iceland memorable. It’s wonderful to know you felt well taken care of and appreciated our hospitality. We hope to welcome you back for another amazing experience in the future! Safe travels!
by A verified traveler
Posted 1 Oct 2024
The property can use some updating. The facilities could have been cleaned better. The location was good, I would imagine the parking lot fills up quick though. The communication for checking in and other questions we had was excellent.
Comment from Hotel Management
2 Oct 2024 by Olena, Hotel Management
Dear Patricia, Thank you for your feedback! We appreciate your insights on the property and will take your comments about updating and cleaning into consideration. It’s great to hear that you enjoyed our location and found our communication helpful. We’re always striving to improve, and your input is invaluable. We hope to have the opportunity to welcome you back in the future!
