Ratings based on 191 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Naperville
Posted 18 Aug 2024
Communication and willing to assist during work hours was great. Shower and bathroom sink weren’t draining, and help would not arrive until after we checked out next morning. Noisy neighborhood. Even in early morning hours.
Comment from Hotel Management
3 Sep 2024 by Sherilyn, Hotel Management
Thank you for your feedback. We’re glad to hear you found our communication and assistance helpful during work hours. We apologize for the issues with the shower and bathroom sink, as well as the noise in the neighborhood. We’ll work on addressing these concerns to improve our guests' experience.
by A verified traveler
Posted 13 Aug 2024
Great location and setup for family
Comment from Hotel Management
3 Sep 2024 by Sherilyn, Hotel Management
Thank you for your feedback! We're glad you found the location great and the setup suitable for families.
by A verified traveler
Reyjevik Gem
Posted 22 Jun 2024 on HotelsCozy, highly functional apartment in the heart of Reydjavik, walking distance to restaurants and attractions. Extended my stay by 3 days, liked it so much...
Comment from Hotel Management
23 Jun 2024 by Þorsteinn, Hotel Management
Dear Bhaskar.Thank you so much for your wonderful comment.Kind regards,Þorsteinn
by A verified traveler
Posted 18 Jun 2024
False advertisement. We booked this apartment because it mentioned they have onsite parking. There was no onsite parking. It was quite difficult to find street parking.
Comment from Hotel Management
19 Jun 2024 by Þorsteinn, Hotel Management
Dear Sameer.The hotel does not advertise free parking. The hotel notes that there are parking spaces all around that cost approx. eur. 15.0.So the advertisement from the hotel is not wrong.There are hundreds of parking places all around the hotel.You should have read the entire hotel description before booked a studio and again before you gave your review.Kind regards,Þorsteinn
by A verified traveler
Posted 5 Jun 2024
Ver clean and modern apartments. Beds are super comfortable. Kitchen was adequate. Great downtown location. Walkable to most attractions. Would definitely stay again.
Had to walk up steep steps with luggage. A bit noisy at night, due to being on a main street. A little hard to locate- signage could be better.
by A verified traveler
Posted 5 Jan 2024
Excellent location within walking distance to restaurants, stores and sites. Communication to let us know about early check in was great and service was great. Would definitely go back to this apartments again.
Comment from Hotel Management
10 Feb 2024 by Ingunn, Hotel Management
Dear Sara,Thank you very much for your review! We are so glad that you liked your stay and hope to see you again.Kind regards,Ingunn
by A verified traveler
Posted 22 Oct 2023
We loved everything about this location. Very clean apartment, even though it feels more like a small dorm room. We enjoyed all the shops, bars and restaurants one street up. Will definitely stay here again when we come back.
Comment from Hotel Management
27 Oct 2023 by Ingunn, Hotel Management
Dear Mario,Thank you very much for your review! We hope to see you again.Kind regards,Ingunn
by A verified traveler from Toronto
Posted 22 Sep 2023
I found the family studio to be very practical in meeting our needs. Great location!!!
by A verified traveler
Perfect location
Posted 26 Aug 2023 on HotelsGreat stay. Was tight with 3 and a weeks worth of luggage. No closets. Great location. No elevator. :-)
by A verified traveler
Posted 15 Aug 2023
Great location a short walk from bus stop 6 making it ideal for transfers and day trip pick-ups / drop-offs.
Kitchenette was really useful for making sandwiches for day trips.
Comment from Hotel Management
6 Nov 2023 by Þorsteinn, Hotel Management
Dear John.Thank you for your review.Kind regards,Þorsteinn
