Ratings based on 989 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
Our room was never cleaned properly.
There was dust on top of the little table by the window and the old furniture inside the room should have been replaced long ago. We didn't sit on due to dirtiness.
by A verified traveler
Posted 28 Oct 2024
Enjoyable stay
Comment from Hotel Management
28 Oct 2024 by Robert, Hotel Management
Dear Gillian, Thank you so much for sharing your feedback. We're thrilled to hear you had an enjoyable stay with us.We’d love to welcome you back soon. Warm regards
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Robert, Hotel Management
Dear Wing, Thank you for your rating. We appreciate your feedback.We regret to hear that your experience fell short of expectations. If there are any specific areas where you feel we could improve, please feel free to share your thoughts with us. We are committed to providing exceptional service and would like to address any concerns you may have had.We hope to have the opportunity to welcome you back in the future and exceed your expectations.Best regards
by A verified traveler
Posted 22 Oct 2024
Staff is very friendly and accommodating!
Comment from Hotel Management
22 Oct 2024 by Robert, Hotel Management
Dear Deborah, Thank you for your wonderful feedback. We're thrilled to hear that our team made your stay so pleasant with friendly and accommodating service. We hope to welcome you back for another great experience soon.Best regards
by A verified traveler
Posted 20 Oct 2024
Clean property with large clean rooms. We chose it due to the fact that the airport transfer bus company was picking us up from the hotel. Everything went smoothly so we can only recommend this hotel. We didn't have a breakfast there, so no comment. Would stay again.
Comment from Hotel Management
21 Oct 2024 by Robert, Hotel Management
Dear Peter, Thank you for your positive review! We're delighted to hear that you enjoyed our clean and spacious rooms and that everything went smoothly with your airport transfer. We're glad our convenient location worked well for your travel needs. We hope you'll stay with us again on your next trip, and perhaps try our great breakfast next time.Best regards,
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
19 Oct 2024 by Robert, Hotel Management
Dear Amber, Thank you for rating us 5 out of 5. We're thrilled to hear that you had an great experience during your stay at our hotel.We truly appreciate your support and hope to have the pleasure of welcoming you back soon for another wonderful stay.Best regards
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
13 Oct 2024 by Birgir, Hotel Management
Dear Benoit, Thank you for your rating. We value your feedback.We are sorry to hear that your experience did not meet your expectations. If there are any specific issues you encountered that you would like us to address, please don't hesitate to reach out to us directly. Your feedback helps us to continuously improve our services.We hope to have the opportunity to better serve you in the future.Best regards
by A verified traveler
Posted 27 Sep 2024
I chose this hotel because it had parking. There were nice hotels in the city center but since I had a car parking was the deciding factor. It’s a long walk into the center other than that it was a great hotel
Comment from Hotel Management
29 Sep 2024 by Gunnar Friðrik Eðvarðsson, Hotel Management
Dear Kristine,Thank you kindly for choosing Hilton Reykjavík Nordica and for taking the time to write to us.We are thrilled to see that you enjoyed the stay at the hotel. We appreciate the kind feedback.Kind regards,The Team at Hilton Reykjavík Nordica
by A verified traveler
Posted 18 Sep 2024
Room was very clean and bed/pillows were comfortable. The only downside to this hotel and I am taking a star away because of it was the toilet/shower layout. There had to have been a better way to design that area. If I used the shower, my husband had to step into a pool of water if he wanted to use the toilet and vice versa.
Comment from Hotel Management
18 Sep 2024 by Gunnar Friðrik Eðvarðsson, Hotel Management
Dear Tracey,Thank you for choosing Hilton Reykjavík Nordica and for taking the time to write to us. We are happy to see that you enjoyed the stay at the hotel and have also pointed out things that we can improve upon. We kindly appreciate your feedback. If you have any inquiries about future reservations don't hesitate to contact us.Kind regards,The Team at Hilton Reykjavík Nordica.
by A verified traveler
Posted 17 Sep 2024
Great hotel, great customer service. 10/10!
Comment from Hotel Management
17 Sep 2024 by Gunnar Friðrik Eðvarðsson, Hotel Management
Dear Olga,Thank you kindly for choosing Hilton Reykjavík Nordica and for taking the time to write to us.We are thrilled to see that you enjoyed you stay with us and you were pleased with the customer service. We kindly appreciate the feedback. If you have any inquiries about future reservations, don't hesitate to contact us.Kind regards,The team at Hilton Reykjavík Nordica
