Ratings based on 1,232 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
The hotel was great and room was nice. The location of the hotel was excellent and and fabulous spot for seeing all Reykjavík has to offer.
I would stay here again, the staff were great and very helpful when askes
by A verified traveler from lexington
Posted 19 Nov 2024
A nice hotel option
by A verified traveler
Posted 18 Nov 2024
Was an amazing experience!
The hotel is centered to everything, could see the whole town, could walk to everything.
Taxis and busses right outside or a short walk.
Everything was clean and the breakfast was fantastic. Would stay here again!
Comment from Hotel Management
19 Nov 2024 by Pedro Santos - Assistant Hotel Manager, Hotel Management
Dear Samantha,Thank you for your amazing review! We're delighted you enjoyed our central location, cleanliness, and fantastic breakfast. It's wonderful to know your experience was memorable. We look very much forward to welcoming you back for another great stay!Best regards,
by A verified traveler
Posted 16 Nov 2024
Wonderful location,staff is super friendly and helpful. Shoot out to Christian. Overall the all experience was fantastic. You can’t not get a better location in Reykjavík than this hotel.
Comment from Hotel Management
19 Nov 2024 by Pedro Santos - Assistant Hotel Manager, Hotel Management
Dear William,Thank you for your wonderful review! We're thrilled you enjoyed our prime location and fantastic staff. A special thanks for recognizing Christian, we'll be sure to share your kind words with him. We hope to welcome you back for another fantastic experience in Reykjavik!Best regards,
by A verified traveler
Posted 16 Nov 2024
Everything was good. But a little loud from outside the area because it is so central.
Comment from Hotel Management
19 Nov 2024 by Pedro Santos - Assistant Hotel Manager, Hotel Management
Dear Kushtrim,Thank you for your feedback. We're glad to hear you enjoyed your stay and appreciated our central location. We apologize for any inconvenience caused by the noise from the surrounding area. Your comfort is important to us, and we recommend requesting a quieter room for your next visit.Best regards,
by A verified traveler from Chicago
Posted 16 Nov 2024
Everything was great! The hotel is in a great area close to many places for eating and shopping within walking distance or a short drive away. They allowed us to check in 4hrs early which was amazing since we came straight from the airport after an overnight flight. Staying again on our leg back.
Comment from Hotel Management
16 Nov 2024 by CenterHotel Plaza, Hotel Management
Dear JacquelineThank you so much for your kind feedback! We’re thrilled to hear that you had such a great stay and that our location worked out perfectly for you. It’s also wonderful to know that the early check-in helped make your arrival more comfortable after your flight. We look forward to welcoming you back on your return leg! Safe travels, and see you soon!"This response acknowledges their positive experience and invites them to return, keeping the tone friendly and appreciative.
by A verified traveler
Posted 16 Nov 2024
Lovely property
Comment from Hotel Management
16 Nov 2024 by CenterHotel Plaza, Hotel Management
Dear MarekThank you for your kind words! We’re so glad you enjoyed the property and hope to welcome you back soon!
by A verified traveler
Posted 14 Nov 2024
Great central hotel. The staff are wonderful and very friendly. The room was clean and had everything you needed. Highly recommended
Comment from Hotel Management
15 Nov 2024 by Pedro Santos - Assistant Hotel Manager, Hotel Management
Dear Stephen,Thank you for your kind words! We are thrilled to hear you had a wonderful experience with our friendly staff and that the room met your needs. We truly appreciate your recommendation and look forward to welcoming you back on your next visit to Reykjavik.Best regards,
by A verified traveler
Posted 13 Nov 2024
Our bathroom smelled funny from drains
21 out of 34 tv channels didnt work
Nightclub accross street has ungodly noise till 3am
Tour bus stop location is close but sucks as you are always last to be dropped off which easily adds 30 to 60 min to times
Staff was friendly and nice and breakfast was delish
Comment from Hotel Management
15 Nov 2024 by Pedro Santos - Assistant Hotel Manager, Hotel Management
Dear Christopher,Thank you for sharing your feedback. We are glad to hear that you enjoyed our friendly staff and breakfast. We sincerely apologize though for the issues you encountered during your stay, particularly with the bathroom odor, TV channels, and noise from the nearby nightclub. We understand how these factors can affect your experience, and we will certainly work on addressing them.We appreciate your comments and hope to provide a better experience for you on your next visit.Best regards,
by A verified traveler
Posted 12 Nov 2024
Front desk staff were very helpful.
Comment from Hotel Management
12 Nov 2024 by Joana, Hotel Management
Dear Andrew,Thank you for your kind feedback! We're so glad to hear that our front desk staff were able to assist you. We always strive to provide excellent service, and it's great to know that we met your expectations. We hope to welcome you back soon!Center Hotels PlazaJoanaFront Desk
