Ratings based on 535 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Some staff and not all were a little cold in the beginning. Room service was amazing
by A verified traveler from Cerritos
Posted 15 Nov 2024
Love the room! very comfortable, a little worn but still wonderful to stay. Located near the marine with plenty of places to eat and not too far from the rainbow road and shopping. Reception was very quick to help me with taking out the trash, to fixing the TV. I would definately stay again.
Comment from Hotel Management
15 Nov 2024 by Black Pearl Team, Hotel Management
Dear Tina,Thank you for taking the time to comment on our property. We are excited to hear about your satisfaction with our hotel. We are happy that we could provide the service that you asked for. And we would be thrilled to welcome you again anytime.Kind regards,
by A verified traveler
Posted 12 Nov 2024
Located in city center, very clean and responsive staff. Highly recommend.
Comment from Hotel Management
15 Nov 2024 by Black Pearl Team, Hotel Management
Dear Shalini,Thank you for your review and for highlighting our centered location, cleanliness, and appreciation for the staff. We are happy with the fact that you would recommend us. We would be thrilled to welcome you back anytime.Kind regards,
by A verified traveler
Posted 12 Nov 2024
Black Pearl Apartments is located in a prime spot in Reykjavik, it's walking distance to great restaurants and shopping in the capital. The apartments are absolutely beautiful, clean, safe and spacious. My husband and I were so pleased with the apartments overall.
Comment from Hotel Management
12 Nov 2024 by Black Pearl Team, Hotel Management
Thank you for your wonderful review! We're thrilled that you and your husband enjoyed the prime location, with easy access to Reykjavík's best restaurants and shopping. It’s great to hear that you found the apartment beautiful, clean, safe, and spacious. We’re delighted to have made your stay memorable and look forward to welcoming you back soon! Best regards, Black Pearl Team
by A verified traveler
Posted 9 Nov 2024
Will stay again. The ladies at the front desk were so nice and very helpful.
Comment from Hotel Management
12 Nov 2024 by Black Pearl Team, Hotel Management
Dear Pamela, Thank you for your kind words! We're thrilled to hear that our front desk team made such a positive impression on your stay. We’re delighted that you plan to stay with us again and look forward to welcoming you back soon! Enjoy your next trip in January! Best regards, Black Pearl Team
by A verified traveler
Posted 5 Nov 2024
Good location and staff is polite and helpful. Condition of the room is good.
Comment from Hotel Management
7 Nov 2024 by Black Pearl Team, Hotel Management
Dear Kia, Thank you for your review! We're glad you enjoyed the convenient location and found our staff polite and helpful. It’s great to hear that the room met your expectations as well. We hope to welcome you back for another pleasant stay! Best regards, Black Pearl Team
by A verified traveler
Posted 31 Oct 2024
Everything about this property was perfect for our family of five. There is tons of space, a fully stocked kitchen with hotel amenities. Everything is clean and modern, and very high quality. The staff were all so helpful and respectful. We had garaged, off-street parking which we paid extra for, but it was worth it. The area is full of restaurants, shopping, and plenty to do. We will definitely stay here again when in Iceland. Highly recommended!
Comment from Hotel Management
1 Nov 2024 by Black Pearl Team, Hotel Management
Dear Joshua, Thank you for your review! We’re thrilled that our property was a perfect fit for your family and that you enjoyed the spacious apartment, kitchen and amenities. It’s wonderful to hear that our staff made a positive impact and that you found the on-site parking convenient.We look forward to welcoming you back on your next trip to Iceland.
by A verified traveler from New York City
Posted 30 Oct 2024
Spacious, well equipped, ultra modern one bedroom apartment on quiet, centrally located street. Helpful, professional staff. Would definitely book again.
Comment from Hotel Management
1 Nov 2024 by Black Pearl Team, Hotel Management
Dear Robin, Thank you for your review! We’re delighted that you enjoyed the spacious, modern apartment and the quiet yet central location. It’s also great to hear that our staff made a positive impression. We look forward to welcoming you back for another fantastic stay!
by A verified traveler
Posted 19 Oct 2024
A very good apartment, very modern and well furnished.
I stayed with a friend and we used the sofa bed and the bedroom. Lots of space and very comfortable
Comment from Hotel Management
19 Oct 2024 by Black Pearl Team, Hotel Management
Dear Dave, Thank you for taking the time to write a review. We are very happy that you enjoyed your time at the Black Pearl. Looking forward to welcoming you again.
by A verified traveler
Posted 6 Oct 2024
Comment from Hotel Management
6 Oct 2024 by Black Pearl Team, Hotel Management
Dear Glen, Thank you for taking the time to write a review. We are very happy that you enjoyed your time at the Black Pearl. Looking forward to welcoming you again.
