Ratings based on 40 Verified Reviews
4.8 Room cleanliness
4.5 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from pasco
Posted 25 Oct 2024
We loved the place. Good location, nice furniture (it looked new). Comfortable beds, affordable price, excellent communication. Next time I come back to Rexburg, we will take this option as first
by A verified traveler
Posted 5 Oct 2024
I didn’t go to. They said they were pet friendly but charge $60 per dog! That almost doubled our charge. We were traveling because of a family emergency and they said that I had to either pay the undisclosed $120 dog fee, or not be reimbursed for cancelling. Manager was incredibly unfriendly. We ended up going somewhere else. This hotel does not do business in good faith. I do not trust this hotel and feel ripped off. They are misleading Expedia, they were even rude to the kind Expedia rep who tried to help me by calling the hotel and speaking to the manager herself!
by A verified traveler
Posted 2 Oct 2024
by A verified traveler
Posted 29 Sep 2024
This property is a converted apartment complex without a front desk. As such, you cannot expect services from a typical hotel, let alone a "luxury" one.
If you are bothered by train whistles you may want to know this property is right next to a railway track.
On the flip side, it does have a kitchen, so it may work for you if you plan to cook your own meals during your stay. If you do, however, prepare to bring or buy cooking oil, salt, and other kitchen condiments on your own. Although the listing says it has a "fully stocked" kitchen, we arrived to find no useful condiments in the kitchen, only an empty salt canteen and a small bottle of white pepper powder.
While it claims to have free breakfast, you only receive one breakfast coupon at Denny's for one person, even when you have more than one person in your party, and stay for multiple days.
by A verified traveler from LAND O' LAKES
Posted 7 Sep 2024
I rated this place less than average because my expectation was too high based on the previous comments I read. This place seems like a converted two-bedroom apartment. It is inexpensive with a reason! the moment we entered in one of the bedrooms, the smoke detector is chirping and I had to call the owner to fix under his instruction. At the mean time I noticed many damages on the floor, walls, and unfinished painting and holes, etc. the whole setting is way different from the photos. Many lights in the rooms are not working. While I have to say you pay what you got. The final bill is higher than I booked for no reason. Aa one of the posts said, the so-called breakfast is just a coupon of Danney for one person only!!! The property information is way off the reality.
Comment from Hotel Management
24 Sep 2024 by Author, Hotel Management
Lei Yang, we are sorry for your experience. We provide Suites for our guests to stay in so they are much much larger than a regular hotel room. You do get 900 square feet of space like a two bedroom home. This is why so many people love to book with us because you are paying the same as the local hotels but get much more! :) We never know when the batteries are going to die on something so if it happens to be during a guest stay then of course we will get that fixed immediately! Glad that worked out. Minor wear is normal anywhere you go during travel. The photos we provide on the site are the same exact photos of the suites we provide. Each suite is the same exact floor plan but different decor. Every suite has been provided with brand new decor the last year, so everything is brand new. Booking through us directly will always been cheaper than booking through a third party as their sites don't always collect all the charges and take up to 30 Percent of the earnings and therefore gets placed on the customer. Yes, we do provide one free breakfast to Denny's in a voucher form as a thank you for being our guest and booking with us. This is in the description and also in the 3 emails that we send out to you prior to arrival. Take care.
by A verified traveler
Posted 26 Aug 2024
This apartment was beautifully set up and close to everything we wanted to do.
Comment from Hotel Management
24 Sep 2024 by Author, Hotel Management
Amazing! So happy that you enjoyed your suite and sounds like the location was perfect for your needs! We are so happy that you were so happy. We welcome you back anytime and take care!!
by A verified traveler
Posted 20 Aug 2024
I had a grreat experience with this hotel . Very clean, very comfortable. Really enjoyed. Thank you ! We will be back
Comment from Hotel Management
24 Sep 2024 by Author, Hotel Management
Amazing!! Thank you so so much Tatiana! We are so happy that you enjoyed your stay and the suite. We welcome you back anytime and take care!!
by A verified traveler
Posted 16 Aug 2024
My kids loved it!!
Comment from Hotel Management
24 Sep 2024 by Author, Hotel Management
YAY!! We are so happy that you enjoyed your stay so much! We love that the whole family was able to stay together in one suite! So nice! Thank you for staying with us and we welcome you back anytime!! Take care!
by A verified traveler
Posted 7 Aug 2024 on Hotels
by A verified traveler
Posted 5 Aug 2024
Comment from Hotel Management
24 Sep 2024 by Author, Hotel Management
WOW! Thank you!! We are so happy that you loved the suite. Thank you for your 5/5 review. We welcome you back anytime!! Take care!!
