Ratings based on 1,604 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Jun 2024
We liked that most of the places we had to go to were within 15 to 30 minutes, the airport was only 15 minutes drive. The hotel has free shuttle service to the airport. Very good breakfast. The only thing we didn't like was that the hotel charges for parking even if you are staying at the hotel.
Comment from Hotel Management
27 Jun 2024 by Jacsely, Hotel Management
Thank you for providing feedback on your recent experience at the hotel. We take pride in providing efficient service for all our guest, so our team appreciates that you noticed. We look forward to seeing you again soon.
by A verified traveler
Posted 25 Jun 2024
S
Comment from Hotel Management
25 Jun 2024 by Jacsely, Hotel Management
Thank you so much for staying with us and for giving us your feedback we will have this in consideration because we strive daily to make our hotel the best it can possibly be. We hope you come back and see us soon.
by A verified traveler
Posted 25 Jun 2024
Found out about the parking charge at check-in. Bathroom floor has hair on it. (Not ours)
Comment from Hotel Management
25 Jun 2024 by Jacsely, Hotel Management
Thank you so much for staying with us and for giving us your feedback we will have this in consideration because we strive daily to make our hotel the best it can possibly be. We hope you come back and see us soon.
by A verified traveler
Posted 23 Jun 2024
Having to pay a parking fee but, failing to let the guest know there is a guest parking lot off-site to park at is a low move.
Comment from Hotel Management
25 Jun 2024 by Jacsely, Hotel Management
Thank you so much for staying with us and for giving us your feedback we will have this in consideration because we strive daily to make our hotel the best it can possibly be. We hope you come back and see us soon.
by A verified traveler
Posted 23 Jun 2024
Comment from Hotel Management
25 Jun 2024 by Jacsely, Hotel Management
Thank you so much for staying with us and for giving us your feedback we will have this in consideration because we strive daily to make our hotel the best it can possibly be. We hope you come back and see us soon.
by A verified traveler
Posted 23 Jun 2024
I had to pay to park at the hotel I stayed in not sure if that’s a thing!!!
by A verified traveler from lynn
Posted 21 Jun 2024
Excellent
Comment from Hotel Management
22 Jun 2024 by Selma, Hotel Management
Thank you for providing feedback on your recent experience at the hotel. We take pride in providing efficient service for all our guest, so our team appreciates that you noticed. We look forward to seeing you again soon.
by A verified traveler
Posted 21 Jun 2024
Staff was beyond pleasant and everything was sparkling clean. Easily one of the nicer hotels when it comes to quality. Even the breakfast was great 😊
Comment from Hotel Management
21 Jun 2024 by Selma, Hotel Management
Thank you for providing feedback on your recent experience at the hotel. We take pride in providing efficient service for all our guest, so our team appreciates that you noticed. We look forward to seeing you again soon.
by A verified traveler
Posted 20 Jun 2024
Simply perfect
Comment from Hotel Management
20 Jun 2024 by Front Desk Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Logan International Airport.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
by A verified traveler
Posted 19 Jun 2024
Convenient. Shuttle service. Breakfast , pool
Comment from Hotel Management
19 Jun 2024 by Selma, Hotel Management
Thank you for providing feedback on your recent experience at the hotel. We take pride in providing efficient service for all our guest, so our team appreciates that you noticed. We look forward to seeing you again soon.
