Ratings based on 997 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jan 2025
Spacious rooms, comfortable bed
Comment from Hotel Management
19 Jan 2025 by Joe, Hotel Management
We are so glad that you enjoyed your stay with us. Our new mattresses are amazing!
by A verified traveler
Posted 6 Jan 2025
bath-tub takes to long to fill
Comment from Hotel Management
10 Jan 2025 by Joe, Hotel Management
Thank you for your 5 out of 5 review. I wonder if there were water pressure issues; I'll discuss it with maintenance. Thank you for bringing it to our attention.
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
19 Jan 2025 by Joe, Hotel Management
We sincerely appreciate your very positive review of our charming hotel.
by A verified traveler
Posted 25 Dec 2024
Comment from Hotel Management
26 Dec 2024 by Joe , Hotel Management
We appreciate your excellent review of our hotel.
by A verified traveler
Posted 23 Dec 2024
Very comfortable bed, lots of room, very clean. No fridge or coffee machine in room, but they have excellent coffee and specialty coffees available in the dining room along with what was looking like a nice breakfast spread (no charge)! Great pub on site! They also have fine dining, which we did not try. Overall, a great trip and we'll be back!
Comment from Hotel Management
3 Jan 2025 by Joe, Hotel Management
We sincerely appreciate your excellent review of our fine, historic hotel. We do hope that you can return one day and dine in our exceptional restaurant, the 112.
by A verified traveler
Posted 20 Dec 2024
Quaint little boutique hotel with friendly staff. There is a restaurant downstairs which turns into a live music spot at 9pm. It was very loud in the restaurant and we were worried that the sound would transfer upstairs because we were directly above. Thankfully is was a quiet and we had a nice stay.
Revelstoke has a market on Saturdays which is just outside, it was only a block but lots of fresh produce and artisian wares. The Regent was perfectly located.
Comment from Hotel Management
26 Dec 2024 by Joe , Hotel Management
Our guests all appreciate our perfect location in the resort town of Revelstoke. We are pleased that you enjoyed your stay with us.
by A verified traveler
Posted 12 Dec 2024
Comment from Hotel Management
14 Dec 2024 by Joe , Hotel Management
We sincerely appreciate your excellent review of our hotel.
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Joe , Hotel Management
It appears that you enjoyed your stay with us, Danielle. We were happy to serve you.
by A verified traveler from Spruce Grove
Posted 5 Nov 2024
I would consider this stay as just very average. Unfortunately a major factor we had when booking this property was the restaurant which was closed during our stay. We understood that many restaurants in town may be closed during this time frame for off season but as it was for our anniversary it was important to me that we were able to have a nice dinner. At the time of booking there was no indication on their website that the main restaurant would be closed nor did receive any notification of the closure within the cancellation time frame. Had I known that the restaurant would be closed, I would have booked a different property. There was also construction during our stay which we were also not notified of. I would understand if the room rate was discounted for these factors but it still was one of the most expensive options in town. For these reasons, I do not feel we would stay here again.
Comment from Hotel Management
7 Nov 2024 by Regent Hotel, Hotel Management
Hi Kelsey,We posted the closure of the 112 Restaurant on the Expedia Booking site, but it was not yet decided when you booked in October-we always do a fall closure to prep for the busy winter-we apologize for that inconvenience. As for the construction, we only have a 2 week quiet period right now, so we had to quickly arrange for carpet installation in hallways and cleaning-it was quite last minute, but we had to get the carpet layers in on their timeline...renos have to get done whenever we have a slower period. When you prepay a booking site, we have no option to reduce rates on our end at time of checkout, We appreciate your understanding, and look forward to having you back.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Joe , Hotel Management
We appreciate your excellent review of our fine hotel.
