Ratings based on 316 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Nov 2024
Very nice local hotel. Good off season rates. Restaurant has very limited service off season. I would definitely stay there again.
Comment from Hotel Management
6 Nov 2024 by Hayk Shapaghatyan, Hotel Management
We're glad that you enjoyed your stay, see you soon!!Hayk S.
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
25 Sep 2024 by Carmen M. Customer Service, Hotel Management
Dear Adam James, Thank you for your positive feedback. We look forward to welcoming you again soon. Sincerely,
by A verified traveler
Posted 30 Aug 2024
Not over impressed. Old shower and no tea or kettle in the room for making a tea or coffee
Comment from Hotel Management
2 Sep 2024 by Carmen M. Customer service, Hotel Management
Dear Kavitha, we appreciate your feedback. We regret not meeting your expectations. The services offered in the room are well described before making your reservation. Your comments will be shared with management for future improvements.
by A verified traveler
Great hotel for money and location
Posted 20 Jul 2024 on HotelsA nice hotel and great value
Comment from Hotel Management
30 Jul 2024 by Anna R. Customer Service, Hotel Management
Dear David, thank you for your positive feedback on our hotel's value and location. We are delighted that you had a pleasant stay. Warm regards, Anna R. Customer service.
by A verified traveler
Posted 25 Apr 2024 on Hotels
Comment from Hotel Management
16 May 2024 by Carmen M. Customer service, Hotel Management
Estimado Derek.Agradecemos su alta valoración. Esperamos poder volver a recibirle en un futuro.Saludos cordiales.
by A verified traveler
Posted 27 Aug 2023 on Orbitz
Lack of ventilation in the room, brought it up to staff's attention and they couldn't do anything except suggest to open the windows but it was humid. Interior definitely need remodeling, tub had chips off, the ceiling of the restroom reminded me of an office ceiling. The walls are so sensitive to noise, i can hear the neighbors organize their closet, when they move a chair or speak. I booked a tripled room and there was only one outlet which made it difficult to charge our phones and devices. The sheets where thin and uncomfortable. The shampoo came in little bags which wasn't enough or environmentally friendly. Most importantly there was no WIFI. I reached out and all they can do is reboot it, it didn't work. I had to go to the lobby to get internet.
by A verified traveler
Posted 16 Aug 2023 on Hotels
Let us check in early. Very friendly and helpful.
Comment from Hotel Management
22 Aug 2023 by h gaudi, Hotel Management
Buenos días Estimado Cliente. muchas gracias por sus comentarios, nos ayudan a mejorar
by A verified traveler
Posted 16 May 2023 on Hotels
Comment from Hotel Management
29 May 2023 by H GAUDI, Hotel Management
Buenos días Estimado Cliente. Sus comentarios nos ayudan a mejorar.Gracias.
by A verified traveler
Posted 2 May 2023 on Hotels
We loved the hotel . It was comfortable and extremely clean. The breakfast was amazing. The man on the check in was really nice but the woman who replaced him in the afternoon/evening was just so unfriendly and not helpful. We greeted her every time we entered and left and she looked at us and just ignored us. The location is great also.
Comment from Hotel Management
3 May 2023 by H GAUDI, Hotel Management
Thank you Dear Guest. We take note about your request
by A verified traveler
Posted 19 Jul 2022 on Hotels
Comment from Hotel Management
26 Jul 2022 by recep, Hotel Management
Muchas gracias por sus comentarios nos ayudan a mejorar.
