Ratings based on 959 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
Vey clean and cozy.The location is great.Near the Antocha station were the big trains to other cities are taken.
by A verified traveler
Posted 7 Nov 2024
Great hotel
by A verified traveler from Miami
Posted 6 Nov 2024
Very good value for the price. The location is great!
by A verified traveler from Aventura
Posted 3 Nov 2024
Convenient location. Good services
by A verified traveler
Posted 27 Oct 2024
by A verified traveler
Posted 25 Oct 2024
Hotel was comfortable and clean and the room was great. Staff very helpful. Only caveat is that the WiFi isn’t great, especially on the upper floors.
by A verified traveler
Posted 5 Oct 2024
During our 2 weeks of vacation in Spain, we stayed at 4 different hotels in various cities. Unfortunately this hotel left us with a very unpleasant experience. This hotel has poor, very slow Wi-Fi. Upon check in, we found hair clumps on the floor, shower tub wall tiles had black clumps of mold. Unlike other hotels we stayed at, this hotel does not provide free bottles of water daily or security box. You need to deposit 15 euro to get the security box key which is refunded back to you after check out. Bath towels are sand-paper quality and worn out and there’s no small hand towels. Bathroom has constant sewer odor that stayed duration of our stay even though we sprayed the bathroom with perfume spray. We definitely will not come back to this hotel and do not recommend it to anyone if you want to have a pleasant hotel stay in Madrid. One positive note is that it is short walking distance to Atocha train station, Prado museum and Retiro park.
by A verified traveler
Posted 3 Oct 2024
Wonderful place and breakfast
by A verified traveler
Posted 30 Sep 2024
Great location, close to the train station and very walkable most places.
Clean rooms, comfortable bed and a good size. Quiet, safe location
by A verified traveler
Posted 28 Sep 2024
Good selection at the breakfast buffet. Accessible to train. Walkable and grocery nearby. Strong smell of perfume at the lobby and hallways.
