Ratings based on 175 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Beautiful property in a great location. Staff was very attentive. The buffet breakfast had an excellent selection. It’s in a lovely walking section of the old city but there is parking at the Port parking lot about 5 minutes away. Will definitely stay here again.
Comment from Hotel Management
20 Nov 2024 by Veneto, Hotel Management
Dear Geoff ,Thank you so much for your kind words! We’re thrilled you enjoyed our location, the service, and the breakfast. We're also glad to hear that you found the area perfect for walking and that the parking was convenient.We look forward to welcoming you back soon!Best regards,Y.Prokopakis Manager
by A verified traveler
Posted 29 Oct 2024
Great location close to restaurants and sights. Clean, spacious rooms. Only annoying downside was the limited hot water for the shower which they supposedly switch to during low season. (10 min of hot water then 30 min before it's hot again)
Comment from Hotel Management
31 Oct 2024 by Veneto, Hotel Management
Dear Ms Sylvia,Thank you for your valuable feedback! We are pleased to hear that you enjoyed our prime location and found the rooms to be clean and spacious. We appreciate your understanding regarding the temporary hot water issue, which has since been resolved. We are now ensuring a consistent supply of hot water for our guests' comfort.We look forward to the opportunity to welcome you back for an even more enjoyable stay in the future!Best regards,I. ProkopakisManager
by A verified traveler
Posted 7 Oct 2024
Lovely, large room. Great ambience. Friendly, attentive staff. Truly a boutique hotel
Comment from Hotel Management
16 Oct 2024 by Veneto, Hotel Management
Dear Christopher,Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed your spacious room and appreciated the ambiance of our hotel. It’s great to know that our friendly and attentive staff made your stay even more special.Your recognition of our boutique style means a lot to us, and we strive to create a unique experience for all our guests. We look forward to welcoming you back for another memorable stay!Best regards,I. ProkopakisManager
by A verified traveler
Posted 5 Oct 2024
What a wonderful property. If I come back I will make it my base to travel from. The alleys are vibrant and full of restaurants and is in the heart of the action. The restaurant is amazing as well.
The hotel is adorable and a great boutique hotel. Lots of character and charm. Staff were amazing.. I give it 10 out of 5. 4 hotels so far and 2 great and 2 not great. This was a great spot.
Comment from Hotel Management
16 Oct 2024 by Veneto, Hotel Management
Dear Michael,Thank you so much for your glowing review! We’re thrilled to hear that you found our property to be wonderful and that it became your favorite base for exploring Rethymno. It’s great to know you enjoyed the vibrant alleys and the variety of restaurants in our area.We’re especially pleased that you loved our restaurant and appreciated the character and charm of our boutique hotel. Our team takes great pride in providing exceptional service, and your kind words mean the world to us.Thank you for giving us a perfect score of 10 out of 5! We hope to welcome you back on your next visit for another fantastic stay.Best wishes,I. ProkopakisManager
by A verified traveler
Posted 12 Sep 2024 on Wotif
Absolutely beautiful hotel! So unique and right in the heart of Rethymno! Would recommend to anyone!!
Comment from Hotel Management
16 Oct 2024 by Veneto, Hotel Management
Dear Samantha,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and found our hotel unique and beautiful. It means a lot to us that you appreciated our central location in Rethymno. Your recommendation is the best compliment we could ask for!We hope to welcome you back soon for another memorable experience.Warm regards,I. ProkopakisManager
by A verified traveler from Pfafftown
Posted 18 Aug 2024
Cozy and upscale property in the middle of old town
Comment from Hotel Management
24 Aug 2024 by Veneto Hotel, Hotel Management
Dear Daniel,Thank you very much for your five star review!It makes us very happy to hear that you enjoyed your stay and we hope to welcome you back in the future!Best regards,I. ProkopakisManager
by A verified traveler
Charming
Posted 9 Aug 2024 on HotelsBeautiful little hotel. Large well appointed rooms with cute view of the courtyard and fortress. Only wish we had a few extra pillows. I’m sure they would have given us sp but we were only here for 1 night. Wish I could have stayed longer and explored the town more or enjoyed the wine tasting here.
Comment from Hotel Management
24 Aug 2024 by Veneto Hotel, Hotel Management
Dear angela,Thank you for your lovely review! We’re thrilled that you enjoyed the beautiful setting, spacious rooms, and the charming view of the courtyard and fortress. We apologize for the inconvenience with the pillows; please know that we would have been happy to provide extra if you had requested them.We’re glad to hear that you wished you could stay longer and explore more of the town and our wine tasting experience. We hope to have the opportunity to welcome you back!Best regards,I. ProkopakisManager
by A verified traveler
Posted 6 Aug 2024 on Hotels
It was great, small intimate hotel centrally located in the old town
Comment from Hotel Management
22 Aug 2024 by Veneto Hotel, Hotel Management
Dear Aziza,Thank you very much for your wonderful review! We hope to have the opportunity to welcome you back soon!Best regards,I. ProkopakisManager
by A verified traveler
Posted 28 May 2024
The staff was truly amazing-Elena at the front desk, Spyros at dinner and the entire crew made us feel special. They helped us up the stairs with our luggage and made a special table for us at dinner under the bougainvillea tree. The dinner was amazing, one of the best we've had in Greece. The early morning taxi to the airport with Theodore was punctual and pleasant. We will definitely stay here again when in Rethymno!
Comment from Hotel Management
1 Jun 2024 by Veneto Hotel, Hotel Management
Dear Frank Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay and appreciated the service from Elena, Spyros, and Theodore. It's wonderful to know that your dinner under the bougainvillea tree was a highlight.We look forward to welcoming you back to Rethymno.Warm regards,Y.Prokopakis Manager
by A verified traveler
Posted 19 May 2024
Very unique
Comment from Hotel Management
20 May 2024 by Veneto Hotel, Hotel Management
Dear Frank,Thank you very much for your kind words and wonderful review. We are delighted to hear that you enjoyed your stay at Veneto and found our hotel to be so unique.Your satisfaction is our greatest reward. We look forward to welcoming you back in the future and providing you with another exceptional experience.Best regards,Y. ProkopakisManager.
