Ratings based on 175 Verified Reviews

4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 18 Sep 2024
Staff very friendly and helpful. I forgot my phone charger and they charged my phone over breakfast
4 out of 5
by A verified traveler

Posted 28 Aug 2024
Nothing
2 out of 5
by A verified traveler

Posted 23 Jul 2024
We stayed in the adjoining building, the shower was grubby, mould in the corner, soap dish was rusty, the room wasn’t very clean, wouldn’t stay in those rooms again, my partner said the spa was first class, & the main building was clean
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 May 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 May 2024 on Hotels
5 out of 5
by A verified traveler

Beautiful rooms, attentive staff, great breakfast

Posted 12 May 2024 on Hotels
Staff were very friendly, used my first name which made the experience personal. Breakfast is great, one of the best I have ever had. I had a classic double room and it was comfortable and beautifully decorated
4 out of 5
by A verified traveler

Posted 4 May 2024
Outstanding staff - friendly, helpful and fun! Food generally very good, but not always piping hot. Lovely premises and gardens. Nice decor in the room - but the standard double bed too small. Had a very enjoyable stay and would definitely return.
5 out of 5
by A verified traveler

Posted 9 Apr 2024
We can't say enough about the property. The staff was the best! And the spa is awesome. The TV's could be updated so that guests can plug in a fire stick but other than that the place is perfect.
5 out of 5
by A verified traveler

Lovely features, beautiful rooms, top breakfast

Posted 27 Mar 2024 on Hotels
Staff were exceptional. I really liked that throughout my 4 night stay that the staff remembered my name and were really friendly and helpful. Any issue I had was quickly rectified. I reserved a Superior Double room. On Check in to my room I noticed it was a Classic Double (as advertised on their website). I queried this and was given a Superior Room quickly. Bathrooms were out of place, the two rooms I had did not reflect a 4 star status. Quite basic and there was no room to place any of my toiletries in the bathroom. Need a shelf please! Breakfast was delicious, I love the freshly cooked to order selection and the yogurt and fresh fruit (strawberries, blueberries and blackberries) were especially my favourite from the buffet. Agree with other reviews, coffee at breakfast is not the best!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Mar 2024 on Hotels