Ratings based on 175 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Sep 2024
Staff very friendly and helpful.
I forgot my phone charger and they charged my phone over breakfast
by A verified traveler
Posted 28 Aug 2024
Nothing
by A verified traveler
Posted 23 Jul 2024
We stayed in the adjoining building, the shower was grubby, mould in the corner, soap dish was rusty, the room wasn’t very clean, wouldn’t stay in those rooms again, my partner said the spa was first class, & the main building was clean
by A verified traveler
Posted 22 May 2024 on Hotels
by A verified traveler
Posted 16 May 2024 on Hotels
by A verified traveler
Beautiful rooms, attentive staff, great breakfast
Posted 12 May 2024 on HotelsStaff were very friendly, used my first name which made the experience personal. Breakfast is great, one of the best I have ever had. I had a classic double room and it was comfortable and beautifully decorated
by A verified traveler
Posted 4 May 2024
Outstanding staff - friendly, helpful and fun!
Food generally very good, but not always piping hot.
Lovely premises and gardens.
Nice decor in the room - but the standard double bed too small.
Had a very enjoyable stay and would definitely return.
by A verified traveler
Posted 9 Apr 2024
We can't say enough about the property. The staff was the best! And the spa is awesome. The TV's could be updated so that guests can plug in a fire stick but other than that the place is perfect.
by A verified traveler
Lovely features, beautiful rooms, top breakfast
Posted 27 Mar 2024 on HotelsStaff were exceptional. I really liked that throughout my 4 night stay that the staff remembered my name and were really friendly and helpful. Any issue I had was quickly rectified. I reserved a Superior Double room. On Check in to my room I noticed it was a Classic Double (as advertised on their website). I queried this and was given a Superior Room quickly.
Bathrooms were out of place, the two rooms I had did not reflect a 4 star status. Quite basic and there was no room to place any of my toiletries in the bathroom. Need a shelf please!
Breakfast was delicious, I love the freshly cooked to order selection and the yogurt and fresh fruit (strawberries, blueberries and blackberries) were especially my favourite from the buffet.
Agree with other reviews, coffee at breakfast is not the best!
by A verified traveler
Posted 21 Mar 2024 on Hotels