Ratings based on 227 Verified Reviews

3.7 out of 5
84% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
4.1 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Not Villavicencio. It's 40 Mins or $20US to/from

Posted 30 May 2022 on Hotels
Great hotel but it's not in Villavicencio! It's 40+ minutes away from Villavicencio. Staff was great. Very friendly and tried their best to help. Beautiful property. I mean, truly amazing and relaxing. Beautiful pool. Fun game room. The problems: This is a long way from Villavicencio! 70,000+ pesos each way, to and from. There are no refrigerators in room now, since Pandemic. There are no restaurants nearby so after 9pm or so, suggest you have food in room. The large garden tub/jacuzzi tub did not have hot water. They told me there was hot water, but after being on property, they confirmed there indeed was not. Strange side note: No iron in room either. That was a weird thing.
Comment from Hotel Management
13 Jun 2022 by Hotel Wyndham Garden Villavicencio , Hotel Management
Estimado Rodrick Muchas gracias por su calificación y opinión sobre nuestro servicio e instalaciones y por sus observaciones, son muy importantes para nosotros ya que nos permiten mejorar cada día más. ¡Esperamos tenerlos pronto en casa para tener el gusto de atenderlos nuevamente!
5 out of 5
by A verified traveler

Posted 10 Jan 2022 on Hotels
Comment from Hotel Management
3 Feb 2022 by Hotel Wyndham Garden Villavicencio , Hotel Management
Estimado Luis Muchas gracias por su calificación y opinión sobre nuestro servicio e instalaciones. ¡Esperamos tenerlos pronto en casa para tener el gusto de atenderlos nuevamente!
4 out of 5
by A verified traveler

Posted 21 Aug 2021 on Orbitz
Very nice gardens and pool, buildings need maintenance, elevators not operating, restaurant needs better service. Corridors in the buildings need earlier cleaning, lots of bugs and wet when raining (safety hazard).
Comment from Hotel Management
5 Sep 2021 by We are waiting for you soon., Hotel Management
Appreciated, thank you for your comments which help us to improve day by day, the climate of Restrepo is rough and we are in constant maintenance of the facilities despite the rains
5 out of 5
by A verified traveler

Posted 5 Aug 2021
Excellent Services, Excellent Staff very friendly, for sure we'll back soon
Comment from Hotel Management
5 Sep 2021 by We are waiting for you soon., Hotel Management
Estimada Muchas gracias por su calificación y opinión sobre nuestro servicio e instalaciones.
3 out of 5
by A verified traveler

Restrepo stay

Posted 3 Aug 2021 on Hotels
Hotel that needs an upgrade or remodeling soon. Only good reason to go here is if you play golf. No water until 10pm because of some issue. Rented the bikes and they were in horrible condition. Mildew on outside balconies. Food was normal at best.
Comment from Hotel Management
5 Sep 2021 by We are waiting for you soon., Hotel Management
Estimated Thank you very much for your rating and opinion about our service and facilities and for your comments that allow us to improve every day. We are working daily with the maintenance issue despite the adverse weather. I will be back soon!
4 out of 5
by A verified traveler

Great place, but needs a lot of maintenance.

Posted 2 Aug 2021 on Hotels
The entire hotel run out of water during our stay. Reception is spotty and wifi barely works.
Comment from Hotel Management
5 Sep 2021 by We are waiting for you soon., Hotel Management
Estimated Thank you very much for your rating and opinion about our service and facilities and for your observations that allow us to improve every day, in that week it rained so much that it affected our operations and also the wifi I will be back soon!
3 out of 5
by A verified traveler

Posted 21 Jul 2021
Mal servicio para limpiar la habitacion El servicio en la piscina restaurante fue bueno
Comment from Hotel Management
5 Sep 2021 by Muchas gracias, los esperamos pronto., Hotel Management
Estimada/o Muchas gracias por su calificación y opinión sobre nuestro servicio e instalaciones y por sus observaciones que nos permiten mejorar cada día más. Estamos trabajando para que nuestro personal esté super pendiente. ¡Pronto regreso!
1 out of 5
by A verified traveler

Posted 14 Jul 2021 on Hotels
Comment from Hotel Management
5 Sep 2021 by Muchas gracias, los esperamos pronto., Hotel Management
Estimado Muchas gracias por su calificación. ¡Pronto regreso!
4 out of 5
by A verified traveler

Posted 18 Apr 2021
This hotel is located in a wonderful place. The nature is the best. It is not so far of the town but you can take a nice sleep. Staff is incredible and breakfast is so good. I do recommend it.
4 out of 5
by A verified traveler

Nice place

Posted 29 Mar 2021 on Hotels
Nice and clean place. Restaurant service was very poor but overall is worth it
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