Ratings based on 277 Verified Reviews
4.1 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jun 2024 on Wotif
Property is excellent, service was ok . All over it was good.
by A verified traveler
Posted 1 Jun 2024
Comment from Hotel Management
19 Aug 2024 by kc, Hotel Management
Thanks
by A verified traveler
Posted 24 May 2024 on Wotif
The room was clean, staff was lovely however the bed was terrible - hard as a rock. Outside noise was woeful as the bathroom window is thin. Light right outside lit up the room.
by A verified traveler
Posted 20 May 2024 on Hotels
Lovely and clean
No hot water tho
Great service thank you
by A verified traveler
Posted 15 Apr 2024 on Wotif
I was pleasantly surprised at how new and clean the rooms were. Great bathrooms and plenty of room inside. A great choice for the price range.
by A verified traveler
Posted 5 Apr 2024 on Wotif
By all information on the wotif site & the Motels website this motel had a working restaurant & bar. This was a main reason for booking this location. When we arrived we were advised that these were closed for Renovation & looked to have been for quite a while. This should be noted on the booking site. Full price is still charged. Other than that the Room was OK, except for a disabled smoke alarm.
by A verified traveler from Keilor East
Posted 31 Mar 2024
Staff are not useful, not that friendly and barely understand English. Had issues at check in, requested 2 extra towels and was told that will cost me. Had issues with the fridge and the room could have been cleaned better
by A verified traveler
Posted 26 Mar 2024 on Hotels
by A verified traveler
Posted 13 Mar 2024
This should be called a badly run motel in relation to cleanliness, customer service and health and safety.
Mould was all over the bathroom that has a small and slippery bath tub and unsafe rails.
I honestly thought I was somewhere in a 3rd world country. Night manager did not have any customer service experience but did have bad customer service.
I would like to say more bad things about this place but this space is limited. I will never stay at this place and I wish I can get a refund for that bad night and health issues I had to deal with mothballs smell at the reception and in my room and a noisy fridge with a jug of water ( not bottle water) that has been in the fridge for quiet sometime.
by A verified traveler
Posted 12 Mar 2024 on Wotif
Clean rooms and good parking. Restaurant not functioning.
