Ratings based on 984 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Face wash place water getting stack You have to figure out room 244
by A verified traveler from Renton
Posted 23 Nov 2024
Good value. No riff raff. Felt the car was safe outside. Problem with heaters….rhe place was HOT. I mean the whole building. Even with the window open in November. I’d stay here again though.
Comment from Hotel Management
25 Nov 2024 by Guest Relation Management, Hotel Management
Hi Adam,Thank you for your feedback regarding your recent stay at Clarion Inn Renton. We’re glad to hear that you felt the property offered good value and that you felt your car was safe outside. We also appreciate you bringing up the issue with the heat in the building. We understand how uncomfortable it can be when the temperature is too high, and we’ll look into adjusting the heating system to ensure a more comfortable experience for our guests, especially during colder months. We hope to have the chance to welcome you back for a more comfortable stay in the future.
by A verified traveler
Posted 23 Nov 2024
Staff was indifferent. Dirty towel in the tub. TV wasn't working. Orange juice and cranberry juice was watered down. No potatoes at breakfast. Not enough handicapped parking. Not worth $100 a night.
Comment from Hotel Management
26 Nov 2024 by Guest Relation Management, Hotel Management
Hi Avery,Thank you for taking the time to share your feedback. It’s disappointing to hear that the staff did not meet your expectations, and we understand how upsetting it must have been to find a dirty towel in the tub and a non-working TV. We also regret that the breakfast and juice quality didn’t meet your standards, and we will review these aspects to ensure improvements are made. Your comments are invaluable, and we’ll use them to make the necessary improvements. We hope you'll give us another opportunity to provide you with a better experience in the future.
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Guest Relation Management, Hotel Management
Hi Thomas,Thank you for taking the time to rate your stay at Clarion Inn Renton. Your feedback is highly appreciated as we continuously strive to improve our service. We look forward to another opportunity to host you and provide an even better experience in the near future.
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Guest Relation Management, Hotel Management
Hi Edward,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
by A verified traveler
Posted 21 Nov 2024
The breakfast was better than expected.
Comment from Hotel Management
22 Nov 2024 by Guest Relation Management, Hotel Management
Hi Shannon,Thank you for your feedback regarding your recent stay at Clarion Inn Renton. We’re thrilled to hear that our breakfast exceeded your expectations. We always aim to provide a great start to the day for our guests, so it’s wonderful to know you enjoyed it. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay!
by A verified traveler
Posted 18 Nov 2024
The front desk clerk was absolutely amazing, her custom service was excellent.There were a lot of people out side of the hotel. I am not sure if they were guests or homeless. The upstairs guest was pretty loud and stomped around at 3am. I didn't bother the clerk with the issue. It's going to happen in a hotel. I would definitely consider going back if I ever have the need too.
Comment from Hotel Management
19 Nov 2024 by Guest Relation Management, Hotel Management
Hi Inga,Thank you for your feedback! We’re so glad to hear that the front desk clerk made such a positive impression with her excellent customer service—our team takes great pride in ensuring every guest feels welcome and taken care of. We understand how disruptive the noise can be, especially at 3 a.m. While we strive to provide a peaceful environment for all our guests, we recognize that sometimes issues like this arise. We appreciate your understanding in not bringing it to the clerk’s attention, but please know that we’re always here to help should you need anything during your stay. Thank you again for sharing your experience, and we hope to have the opportunity to provide you with an even more restful visit next time!
by A verified traveler
Posted 18 Nov 2024
Easy to access, staff friendly
Comment from Hotel Management
19 Nov 2024 by Guest Relation Management, Hotel Management
Hi Soktek,Thank you for sharing your feedback! We're delighted to hear that our location was easy to access and that you had a positive experience with our friendly staff. We take pride in ensuring that our guests feel comfortable and well taken care of during their stay. It’s wonderful to know that our team was able to make a difference in your experience. Thank you for choosing Clarion Inn Renton, and we hope to have the pleasure of welcoming you back soon.
by A verified traveler
Posted 18 Nov 2024
Place stinks of marijuana. Not sure how safe the parking lot is. Service was quick when our coffee machine didn’t work.
Comment from Hotel Management
20 Nov 2024 by Guest Relation Management6, Hotel Management
Hi Peter,Thank you for sharing your feedback. We understand how unpleasant it can be to deal with unwanted odors, and we take this matter seriously. Please rest assured that we are actively looking into ways to maintain a clean and comfortable environment for all of our guests. Regarding the parking lot, we completely understand your concerns about safety, and we are committed to ensuring a secure environment for everyone. We will certainly review the situation to make sure all areas meet our safety standards. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
by A verified traveler
Posted 18 Nov 2024
He enjoyed his time there. Safe
Comment from Hotel Management
19 Nov 2024 by Guest Relation Management, Hotel Management
Hi Rosemary,Thank you for your feedback regarding your recent stay at Clarion Inn Renton. We're thrilled to hear that you had a great time during your stay and felt safe. Ensuring a comfortable and secure environment for our guests is always our top priority, and we’re so glad that we were able to provide that for you. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
