Ratings based on 5,455 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Jun 2024
Good
by A verified traveler
Posted 26 Jun 2024
We have purposefully chosen Peppermill Resort because of its' location and pictures of the property, as it was our first time in Reno. And even though we stayed for just one night, the hotel room was lovely and we used a lot of the available facilities like the pool and the shower with a steam room option. That last one was particularly nice.
Nothing bad to say about the resort, we think it was a fair price for perfectly acceptable accommodation.
Comment from Hotel Management
26 Jun 2024 by Service Excellence, Hotel Management
Thank you, Michal, for your 5 out of 5-star rating and providing your feedback on your visit. We are glad to hear you enjoyed your stay here at the Peppermill and look forward to having you as our guest again soon.
by A verified traveler
Posted 25 Jun 2024
Very nice
Comment from Hotel Management
26 Jun 2024 by Service Excellence, Hotel Management
Thank you, Mark, for choosing the Peppermill Resort Spa Casino. We appreciate your 5 out of 5-star rating and are glad you enjoyed your visit. We hope to have you as our guest again soon.
by A verified traveler
Posted 25 Jun 2024
Comment from Hotel Management
26 Jun 2024 by Service Excellence, Hotel Management
Thank you, Cay, for your 5 out of 5-star rating, we hope you had a great time here at the Peppermill and look forward to you returning as our guest.
by A verified traveler
Posted 25 Jun 2024
It was an okay property, but the food was exceptional. The room upgrade was disappointing.
Comment from Hotel Management
26 Jun 2024 by Service Excellence, Hotel Management
Thank you, Winfred, for choosing the Peppermill Resort Spa Casino. We appreciate your comments and hope that you will choose the Peppermill for future visits.
by A verified traveler
Posted 25 Jun 2024
.
Comment from Hotel Management
26 Jun 2024 by Service Excellence, Hotel Management
Thank you, Jaime, for your rating and choosing the Peppermill Resort Spa and Casino. We hope to have you as our guest again in the future.
by A verified traveler
Posted 25 Jun 2024
So convenient and entertaining. Lovely accommodations, fun casino, and enjoyed the coffee and pastries!
Comment from Hotel Management
26 Jun 2024 by Service Excellence, Hotel Management
Thank you, Ruth, for being our guest at the Peppermill Resort Spa Casino. We appreciate your comments, and we hope you return as our guest again soon.
by A verified traveler
Posted 24 Jun 2024
Thumbnsbup all around
Comment from Hotel Management
26 Jun 2024 by Service Excellence, Hotel Management
Thank you, Rick, for choosing the Peppermill Resort Spa Casino. We appreciate your 5 out of 5-star rating and are glad you enjoyed your visit. We hope to have you as our guest again soon.
by A verified traveler
Posted 24 Jun 2024
Clean and fun
Comment from Hotel Management
24 Jun 2024 by Service Excellence, Hotel Management
Thank you, Kileana, for your rating and choosing the Peppermill Resort Spa and Casino. We hope to have you as our guest again in the future.
by A verified traveler
Posted 24 Jun 2024
The only issue was that it was far away from the downtown area. Missed being able to walk around. All in All great hotel.
Comment from Hotel Management
24 Jun 2024 by Service Excellence, Hotel Management
Thank you, Cheryl, for your rating and providing your feedback about your visit. We are glad you enjoyed your stay, and we hope to have you as our guest again soon here at the Peppermill.
