Ratings based on 145 Verified Reviews
4.8 Room cleanliness
5.0 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
We love staying here . . . Quiet and clean and modern.
Comment from Hotel Management
12 Nov 2024 by Kasa Living, Hotel Management
Thank you for your 5-star review!
by A verified traveler
Posted 27 Oct 2024
It was quite and a very clean property had no issues at all
Comment from Hotel Management
6 Nov 2024 by Kasa Archive Reno-Tahoe, Hotel Management
Hi Joshua, Thank you for choosing Kasa! We're delighted to hear that you enjoyed our peaceful and impeccably clean property. Your feedback is truly appreciated, and we look forward to your next visit to Reno. Best regards, Team Kasa
by A verified traveler
Posted 26 Oct 2024
Very clean and easy to get around
Comment from Hotel Management
6 Nov 2024 by Kasa Archive Reno-Tahoe, Hotel Management
Hello David, Thank you for your feedback! Your positive comments about the cleanliness and ease of navigation are truly appreciated. We are thrilled that you had a great experience at our property. We look forward to hosting you again for another fantastic stay! Best regards, Team Kasa
by A verified traveler
Posted 20 Oct 2024
Love this brand. Will be using it more going forward.
Comment from Hotel Management
22 Oct 2024 by Kasa Living, Hotel Management
Thank you for your kind words! We're thrilled to hear that you love the Kasa brand and look forward to welcoming you more often in the future. We're always here to ensure you have a great experience during your stays!
by A verified traveler
Posted 14 Oct 2024
This was a great place to stay. I would stay there again without a second thought. It was lovely.
Comment from Hotel Management
14 Oct 2024 by Kasa Archive Reno-Tahoe, Hotel Management
Hello Lauren, thank you for your 5-star review. We would be delighted to welcome you back for another lovely experience in the future. Please feel free to let us know how we can make your next visit even better! Best regards, Team Kasa
by A verified traveler
Posted 8 Oct 2024
The only thing I struggled with was the TV apps, but everything else was excellent. This company thought of everything, this stay was the best stay ever, I plan on coming back.
Comment from Hotel Management
8 Oct 2024 by Kasa Living, Hotel Management
Thank you for your 5-star review. We apologize for any confusion caused by the TV apps. We greatly appreciate your positive comments regarding your stay and look forward to welcoming you back in the future for another 5-star experience! Thank you!
by A verified traveler from Andover
Posted 4 Oct 2024
Comment from Hotel Management
4 Oct 2024 by Kasa Archive Reno-Tahoe, Hotel Management
Hi Richard, thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon! Best Regards, Team Kasa
by A verified traveler
Posted 23 Sep 2024
I love the apartment, how clean it was.
Comment from Hotel Management
25 Sep 2024 by Kasa Archive Reno-Tahoe, Hotel Management
Hello Tokpah, Thank you for choosing Kasa! We are happy to hear that you loved our apartment, it is uniquely designed to give you comfort and convenience during your stay. We look forward to hosting you again for another exceptional stay! Best regards,Team Kasa
by A verified traveler
Posted 17 Sep 2024
Excessive late night noise
Comment from Hotel Management
21 Sep 2024 by Kasa Archive Reno-Tahoe, Hotel Management
Hi Leisha, we appreciate your feedback regarding the excessive late-night noise during your stay. We understand the impact noise disturbances can have on your experience and apologize for any inconvenience caused. Please note that this is not a common occurrence at our property. Rest assured, we are continuously working to enhance the comfort of our accommodations for all our guests. Thank you for sharing your experience with us. Sincerely, Team Kasa
by A verified traveler
Posted 13 Sep 2024
Comment from Hotel Management
14 Sep 2024 by Kasa Archive Reno-Tahoe, Hotel Management
Hi Karla, thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon! Best Regards, Team Kasa
