Ratings based on 2,741 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
Nice rooms and clean
Comment from Hotel Management
17 Dec 2024 by Ritchel, Hotel Management
Thank you for staying with us. We appreciate your feedback.
by A verified traveler
Posted 16 Dec 2024
Very easy check in . A smoke free casino..nice clean spaces .. would stay again
Comment from Hotel Management
16 Dec 2024 by Ritchel, Hotel Management
Thank you for staying with us. We appreciate your feedback.
by A verified traveler
Posted 16 Dec 2024
We had a very nice stay at the J. Property overall is in very good condition. Our room was wonderful. Very clean, quiet and comfortable. Staff was great.
I would recommend the hotel and stay there again myself.
My only beef was the high "resort fee". I was told they cover:
Parking - it's already free and included. Says so right on the website. Plus, I didn't have a car.
Pool - closed on our stay.
Airport shuttle - wasn't running for our stay.
Internet - really, every hotel nowadays provides wifi.
Gym - I didn't use it.
If you're going to charge a "resort fee" include it in the price and stop annoying the guests.
Comment from Hotel Management
16 Dec 2024 by Ritchel, Hotel Management
Thank you for staying with us.
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Ritchel, Hotel Management
Thank you for staying with us.
by A verified traveler
Posted 16 Dec 2024
Great, livable room. Courteous employees. Great stay - the coffee place was inside and good.
Comment from Hotel Management
16 Dec 2024 by J Resort Response Team, Hotel Management
Thank you so much for sharing your 5-star experience at the J Resort, Jerry! We appreciate reading your review.
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
16 Dec 2024 by J Resort Response Team, Hotel Management
Thank you for choosing the J Resort, Clive! We appreciate your support.
by A verified traveler from Salida
Posted 15 Dec 2024
Friendly staff nice rooms close to other casinos
Comment from Hotel Management
16 Dec 2024 by J Resort Response Team, Hotel Management
Thank you so much for sharing your awesome experience at the J Resort, Ben!
by A verified traveler
Posted 15 Dec 2024
Everything is new, Super clean and roomy
Comment from Hotel Management
16 Dec 2024 by J Resort Response Team, Hotel Management
Thank you for choosing to stay at the J Resort, Fernando!
by A verified traveler
Posted 13 Dec 2024
Only problem was the bathroom door didn’t close. Otherwise great stay
Comment from Hotel Management
13 Dec 2024 by Mary Ann, Hotel Management
Thank you for staying with us. We appreciate your feedback!
by A verified traveler
Posted 13 Dec 2024
Comment from Hotel Management
13 Dec 2024 by Ritchel, Hotel Management
Thank you for staying with us.
