Ratings based on 628 Verified Reviews

4.4 out of 5
90% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Fort Leavenworth

Posted 27 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Customer Service, Hotel Management
Jonathan, we are thrilled you enjoyed your stay at Courtyard Reno Downtown/Riverfront. Thank you for the awesome 5-star rating. We're looking forward to welcoming you back in the future!
5 out of 5
by A verified traveler

Posted 26 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Customer Service, Hotel Management
Wayne, thank you for choosing Courtyard Reno Downtown/Riverfront. It’s great to know you had a pleasant stay with us. We hope to welcome you back soon!
5 out of 5
by A verified traveler

Posted 23 Oct 2024
Loved it was all non smoking
Comment from Hotel Management
24 Oct 2024 by Customer Service, Hotel Management
Thanks for the perfect rating Jennifer!
5 out of 5
by A verified traveler from Pittsburg

Posted 15 Oct 2024
Staff was good and good location
Comment from Hotel Management
16 Oct 2024 by Customer Service, Hotel Management
Henry, we're delighted you appreciated our team's service and the convenient location at Courtyard Reno Downtown/Riverfront. It’s wonderful to hear you had a positive experience. We hope to welcome you back soon!
5 out of 5
by A verified traveler from Soquel

Posted 9 Oct 2024
Lovely property on the river. Convenient for our event. Staff and hotel cleanliness very good. Some people hanging around the area did not feel safe.
Comment from Hotel Management
10 Oct 2024 by Customer Service, Hotel Management
Leslie, thank you for staying with us at Courtyard Reno Downtown/Riverfront. We’re glad you appreciated our convenient location and cleanliness. Our team prioritizes guest safety, and we continue working to ensure a secure environment for everyone. We look forward to welcoming you back.
4 out of 5
by A verified traveler

Posted 8 Oct 2024
Not the best location….
Comment from Hotel Management
10 Oct 2024 by Customer Service, Hotel Management
Kevin, thank you for sharing your feedback. It’s wonderful to hear you enjoyed your stay at Courtyard Reno Downtown/Riverfront. We appreciate your input and look forward to welcoming you back in the future.
5 out of 5
by A verified traveler

Posted 7 Oct 2024
Close to the ballpark
Comment from Hotel Management
8 Oct 2024 by Customer Service, Hotel Management
Jeffrey, it’s wonderful to hear you had a great time at Courtyard Reno Downtown/Riverfront. We're glad you enjoyed the convenient location. Hope to welcome you back soon!
5 out of 5
by A verified traveler

Posted 5 Oct 2024
Clean and quiet
Comment from Hotel Management
6 Oct 2024 by Customer Service, Hotel Management
Reagan, we're delighted you loved your experience at Courtyard Reno Downtown/Riverfront. Thank you for your kind words. Our team looks forward to welcoming you back for another peaceful stay!
1 out of 5
by A verified traveler

Posted 30 Sep 2024
Sofa bed had rips in it and smelled like feet. We paid extra for a room with river view and although the river was beautiful, there were a group of homeless people bathing in it the next day. Not the hotel's fault by any means. Just something to keep in mind about the location.
Comment from Hotel Management
2 Oct 2024 by Customer Service, Hotel Management
Tulia, thank you for sharing your experience. The descriptions provided will be assessed, as they are not representative of the quality expected. Observations about the hotel's surroundings are also appreciated. Rest assured, the team remains committed to ensuring a comfortable and pleasant stay for all guests.
5 out of 5
by A verified traveler

Posted 26 Sep 2024
Clean and as expected
Comment from Hotel Management
28 Sep 2024 by Customer Service, Hotel Management
Erin, we're delighted you loved your experience at Courtyard Reno Downtown/Riverfront. We strive to meet expectations, and it's great to know we succeeded during your stay. We hope to welcome you back soon!