Ratings based on 921 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
Safe and new building . No complaints
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
1 Nov 2024 by Cody Carpenter-Front Office Manager, Hotel Management
Thank you for sharing about your stay with us! Safe travels and we hope to host you again in the future.
by A verified traveler from Chicago
Posted 19 Oct 2024
Easy check-in, great gym and lobby space.
Comment from Hotel Management
22 Oct 2024 by Cody Carpenter-Front Office Manager, Hotel Management
Thank you for sharing about your experience with us! We hope to see you again in the future and safe travels!
by A verified traveler
Posted 4 Oct 2024
The staff was wonderful. Food in cafe was great.
Comment from Hotel Management
10 Oct 2024 by Cody C. Front Office Manager, Hotel Management
Thank you for sharing about your stay with us, we hope to see you again when you travels bring you to Reno!
by A verified traveler
Posted 29 Sep 2024
Very nice atmosphere
Comment from Hotel Management
30 Sep 2024 by Cody Carpenter-Front Office Manager, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon and safe travels.
by A verified traveler
Posted 15 Sep 2024
Comment from Hotel Management
21 Sep 2024 by Cody Carpenter - Front Office Manager, Hotel Management
Thank you for taking the time to share about your experience with us, I will pass this along to our staff. Safe travels out there and we hope to see you in the future.
by A verified traveler
Posted 4 Sep 2024
Close to the airport
Comment from Hotel Management
21 Sep 2024 by Cody Carpenter-Front Office Maner, Hotel Management
Thank you for sharing! We hope to see you again when your travels bring you to Reno.
by A verified traveler from Houston
Posted 22 Aug 2024
Noisy at the room near elevator
Comment from Hotel Management
21 Sep 2024 by Cody Carpenter-Front Office Manager, Hotel Management
Thank you for sharing your feedback, providing a great experience for our guests is our top priority. If you choose to stay with us again, we can get you a room farther away from the elevator.
by A verified traveler
Posted 11 Aug 2024
Centrally located with lots of options for dining and shopping. The hotel itself was really clean and well maintained. I would stay here again.
Comment from Hotel Management
13 Aug 2024 by Cody- Front Office Manager, Hotel Management
Thank you for sharing about your stay with us. Safe travels out there!
by A verified traveler
Posted 6 Aug 2024
Comment from Hotel Management
11 Aug 2024 by Cody-Front Office Manager, Hotel Management
Thank you for taking the time to share your experience with us. We appreciate your feedback and safe travels out there!
