Ratings based on 66 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Sep 2024
Very nice and family friendly hotel
Comment from Hotel Management
6 Sep 2024 by Falkensteiner Hotel Cristallo Team, Hotel Management
Dear Steinn Gudmundur,Thank you very much for your feedback and the 5 stars. We are really glad to hear that you enjoyed your stay here with us.Well hope to see you again soon in our hotel.Best regards,Your Falkensteiner Cristallo Team
by A verified traveler
Posted 17 Dec 2023 on Hotels
by A verified traveler
Posted 26 Sep 2023
Awesome family hotel! Would definitely come back if we can.
Comment from Hotel Management
2 Oct 2023 by Falkensteiner Hotel Cristallo, Hotel Management
Dear Mr. Ebenezer!Thank you so much for your positive feedback. We are glad you enjoyed your stay with us and would be very happy to welcome you again soon.All the best from sunny KatschbergYour Falkensteiner Hotel Cristallo Team
by A verified traveler
Friendly and hassle free
Posted 23 Feb 2022 on HotelsGreat if you are looking for hassle free all inclusive winter break. We particularly liked the family room, the breakfast and the ski hire and school all on site. Lunch was not great and offering half board options would have given more flexibility
by A verified traveler
Posted 24 Jan 2022 on Hotels
Comment from Hotel Management
10 Feb 2022 by Falkensteiner Hotel Cristallo Team, Hotel Management
Vielen Dank für die tolle Bewertung!
Wir würden uns über ein Wiedersehen sehr freuen.
Bis bald, Ihr Falkensteiner Hotel Cristallo Team
Recommended
for Everyoneby A verified traveler from Hertfordshire, UK
Ski out ski in - perfect
Posted 19 Dec 2014
Pros: All of it.
Cons: The restaurant was very hot. It was uncomfortable to eat breakfast in you ski wear. Please turn it down!
Location: Ski out, ski in. Pizzeria opposite. Apart from skiing, we didn't venture outside of the hotel.
We loved this hotel and will look to stay at one of Falkensteiner's ski hotels again. It's everything you need. Skis and boots hire downstairs, ski and boot room too, so ski straight out onto the slopes.
Lovely leisure facilities, indoor to outdoor pool with plenty of relaxation areas. Complimentary herbal teas and waters available to aid your relaxation. The spa is calming and treatments are expertly executed. The outdoor part of the pool overlooks the end of the red runs and you can swim in your steaming pool whilst viewing the mountains.
Good buffets or order from the menu for table service. Cakes at 3.30-4.30, yummy. The restaurant is large but keeps its individuality by separate areas for dining - all interconnected but with windows onto each part keeping it light and accessible. Views again across the mountains.
Rooms are very clean and comfortable, we had a double whilst our family had a room with a double bed, sofa, bunks for the children and plenty of storage. Each room had a balcony for that morning look at the snow and intake of fresh air.
The bar area is ambient and again, has separate areas, so whilst enjoying a drink you can feel private aswell as seeing what's going on. The bar staff are proactive in mixing drinks they hadn't been aware of i.e. an espresso martini. They googled the mixology and created the perfect cocktail.
Bathrobes and flip-flops (in a large bag) are provided in each room to enable visits to the pool area to run smoothly.
Great hotel!
Comment from Hotel Management
31 Jul 2016 by Karin Wieser, Hotel Management
Dear SueWithAView,
thank you very much for your enthousiastic evaluation. We are pleased to read that you and your family enjoyed your stay in our hotel.
We are looking forward to welcoming you again in our hotel soon.
Greetings from Katschberg.
The Hotel Cristallo Team
by A verified traveler
Posted 24 Oct 2024
Wir haben als Familie mit 2 Kleinkindern dort Urlaub gemacht.
Die Kinderbetreuung (Falky Land) kam bei unserem 4-Jährigen sehr gut an. Auch das Essen war ausgesprochen lecker, die Auswahl durchdacht und umfangreich.
Schade war, dass das Hotel nicht komplett barrierefrei bzw behindertengerecht ist. Hier und da gibt es Stufen zu überwinden, über die wir den Kinderwagen tragen mussten.
Comment from Hotel Management
27 Oct 2024 by Falkensteiner Hotel Cristallo Team, Hotel Management
Liebe Frau Körber,Vielen Dank für die 4 Sterne, und Ihre Tolle Bewertung!Es freut uns sehr, dass Sie sich bei uns am Katschberg wohlgefühlt haben.Wir würden uns sehr freuen, Sie nächstes Mal wieder bei uns begrüßen zu dürfen.Mit freundlichen GrüßenFalkensteiner Hotel Cristallo Team
by A verified traveler
Posted 23 Aug 2024 on Hotels
Comment from Hotel Management
24 Aug 2024 by Falkensteiner Hotel Cristallo Team, Hotel Management
Lieber Herr Winnige,Herzlichen Dank für Ihre tolle Bewerbung, 10 Punkte!Wir freuen uns, dass es Ihnen bei uns am Katschberg gefallen hat.Wir würden uns sehr freuen, Sie auch nächstes Mal wieder bei uns am Katschberg begrüßen zu dürfen.Mit freundlichen Grüßendas Falkensteiner Hotel Cristallo Team
by A verified traveler
Posted 11 Aug 2024
Sehr gutes Familienhotel mit sehr großer Essensauswahl mit bester Qualität und Geschmack.
Comment from Hotel Management
11 Aug 2024 by Falkensteiner Hotel Cristallo Team, Hotel Management
Sehr geehrter Herr Waldemar,Vielen Dank für Ihre tolle Bewertung zu Ihrem Aufenthalt im Falkensteiner Hotel Cristallo am Katschberg.Es freut uns zu lesen, dass es Ihnen bei uns geschmeckt hat. Gerne geben wir Ihre lobenden Worte an unser Küchenteam weiter.Wir würden uns sehr freuen, Sie auch nächstes mal wieder bei uns begrüßen zu dürfen.
by A verified traveler
Posted 22 Jul 2024
In het algemeen een zeer goed hotel en kindvriendelijk. Maar sommige punten kunnen wel beter. Dagelijks verversen van de handdoeken is niet elke dag gebeurd en kwaliteit matrassen 2persoonsbed zijn echt niet goed. Er is ook 7x 10€ aangerekend van ‘vrijwillige tipping’, waar we zelf geen weet van hebben.
Comment from Hotel Management
22 Jul 2024 by Hotel Cristallo, Hotel Management
Dear Mr Jan,Thank you very much for your review.Were really happy that you enjoyed your stay at Falkensteiner Cristallo, and well be glad to welcome you again.Kind regards,Your Falkensteiner Hotel Cristallo Team
