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Falkensteiner Hotel Cristallo

4.0 star property
Ski-in/ski-out access for family fun on the slopes

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Falkensteiner Hotel Cristallo

Exterior
Exterior
Children's play area - outdoor
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Aerial view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Pool
    Pool
  • Spa
    Spa

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Comfort Room, 1 Double Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Comfort Room, 1 Double Bed, Balcony

Highlights

Balcony or patio
Heating
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 20 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 Double Bed, Balcony

Highlights

Balcony
Heating
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 30 sq m
  • Resort view
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Suite, 2 Bedrooms, Balcony

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Family Suite, 2 Bedrooms, Balcony

Highlights

Balcony or patio
Heating
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
2 bedrooms
  • 40 sq m
  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Deluxe Room, 1 Double Bed with Sofa bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 Double Bed with Sofa bed, Balcony

Highlights

Balcony or patio
Heating
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed
  • 32 sq m
  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

View from room

Junior Suite, 1 Double Bed with Sofa bed

Highlights

Heating
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 47 sq m
  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Katschberghöhe 6, Rennweg am Katschberg, Carinthia, 9863

What's nearby

  • Katschberg Pass - 1 min walk - 0.0 km
  • Gamskogelexpress Ski Lift - 3 min walk - 0.3 km
  • Adventurepark Katschberg - 6 min walk - 0.5 km
  • Aineck Ski Lift - 7 min walk - 0.6 km
  • Koenigswiesen Ski Lift - 10 min walk - 0.9 km

Getting around

  • Pusarnitz Station - 25 min drive

Restaurants

  • ‪Wilderer Alm - ‬1 min walk
  • ‪Pizzeria Stamperl - ‬3 min walk
  • ‪Gamskogel Huette Katschberg - ‬7 min drive
  • ‪Lärchenstadl - ‬1 min walk
  • ‪Ainkehr - ‬8 min walk

About this property

Falkensteiner Hotel Cristallo

Upscale family-friendly hotel near Katschberg Pass
Located close to Gamskogelexpress Ski Lift and Koenigswiesen Ski Lift, Falkensteiner Hotel Cristallo provides a free breakfast buffet, a terrace, and a garden. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, ski passes, and ski equipment rentals. Indulge in a body treatment, a hot stone massage, and a facial at the onsite spa. Free in-room WiFi is available to all guests, along with a playground and an arcade/game room.
You'll also find perks like:
  • An indoor pool and an outdoor pool, with a waterslide, sun loungers, and pool umbrellas
  • Bike rentals, self parking (surcharge), and an electric car charging station
  • Babysitting (surcharge), a front-desk safe, and multilingual staff
  • Tour/ticket assistance, an elevator, and smoke-free premises
Room features
All 129 rooms offer comforts such as bathrobes, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • Refrigerators, heating, and daily housekeeping

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 9 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • Elevator

More

  • 3 buildings
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Refrigerator

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between March 31 and May 29.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.70 per person, per night. This tax does not apply to children under 17 years of age.
  • Tourism fee: EUR 1.40 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 9.00 per day (in/out privileges)
  • Pet fee: EUR 25 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Cristallo Falkensteiner
Cristallo Falkensteiner Hotel
Falkensteiner Cristallo
Falkensteiner Cristallo Hotel
Falkensteiner Cristallo Rennweg am Katschberg
Falkensteiner Hotel Cristallo
Falkensteiner Hotel Cristallo Rennweg am Katschberg
Hotel Cristallo Falkensteiner
Hotel Falkensteiner Cristallo
Falkensteiner Cristallo
Falkensteiner Hotel Cristallo Hotel
Falkensteiner Hotel Cristallo Rennweg am Katschberg
Falkensteiner Hotel Cristallo Hotel Rennweg am Katschberg

Frequently asked questions

Does Falkensteiner Hotel Cristallo have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Falkensteiner Hotel Cristallo pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 25 per pet, per night.

How much is parking at Falkensteiner Hotel Cristallo?

Self parking is available for EUR 9.00 per day. Limited spots are available.

What time is check-in at Falkensteiner Hotel Cristallo?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Falkensteiner Hotel Cristallo?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Falkensteiner Hotel Cristallo located?

Located in the mountains, this ski-in/ski-out hotel in Rennweg am Katschberg is within a 5-minute walk of Katschberg Pass and Gamskogelexpress Ski Lift and close to winter sports such as cross-country skiing and skiing lessons. Koenigswiesen Ski Lift and Parish of Saint Peter in Katschtal are also within 6 mi (10 km).

Falkensteiner Hotel Cristallo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 41 out of 68 reviews" "
Rating 8 - Good. 19 out of 68 reviews" "
Rating 6 - Okay. 5 out of 68 reviews" "
Rating 4 - Poor. 3 out of 68 reviews" "
Rating 2 - Terrible. 0 out of 68 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gudmundur Steinn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and family friendly hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Roland

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

8/10 Good

Ebenezer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome family hotel! Would definitely come back if we can.
Stayed 4 nights in Sep 2023

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and hassle free
Great if you are looking for hassle free all inclusive winter break. We particularly liked the family room, the breakfast and the ski hire and school all on site. Lunch was not great and offering half board options would have given more flexibility
Stayed 4 nights in Feb 2022

10/10 Excellent

Lohrasb

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

SueWithAView, Hertfordshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski out ski in - perfect
We loved this hotel and will look to stay at one of Falkensteiner's ski hotels again. It's everything you need. Skis and boots hire downstairs, ski and boot room too, so ski straight out onto the slopes. Lovely leisure facilities, indoor to outdoor pool with plenty of relaxation areas. Complimentary herbal teas and waters available to aid your relaxation. The spa is calming and treatments are expertly executed. The outdoor part of the pool overlooks the end of the red runs and you can swim in your steaming pool whilst viewing the mountains. Good buffets or order from the menu for table service. Cakes at 3.30-4.30, yummy. The restaurant is large but keeps its individuality by separate areas for dining - all interconnected but with windows onto each part keeping it light and accessible. Views again across the mountains. Rooms are very clean and comfortable, we had a double whilst our family had a room with a double bed, sofa, bunks for the children and plenty of storage. Each room had a balcony for that morning look at the snow and intake of fresh air. The bar area is ambient and again, has separate areas, so whilst enjoying a drink you can feel private aswell as seeing what's going on. The bar staff are proactive in mixing drinks they hadn't been aware of i.e. an espresso martini. They googled the mixology and created the perfect cocktail. Bathrobes and flip-flops (in a large bag) are provided in each room to enable visits to the pool area to run smoothly. Great hotel!

8/10 Good

Eva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben als Familie mit 2 Kleinkindern dort Urlaub gemacht. Die Kinderbetreuung (Falky Land) kam bei unserem 4-Jährigen sehr gut an. Auch das Essen war ausgesprochen lecker, die Auswahl durchdacht und umfangreich. Schade war, dass das Hotel nicht komplett barrierefrei bzw behindertengerecht ist. Hier und da gibt es Stufen zu überwinden, über die wir den Kinderwagen tragen mussten.
Stayed 3 nights in Oct 2024

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Waldemar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Familienhotel mit sehr großer Essensauswahl mit bester Qualität und Geschmack.
Stayed 1 night in Aug 2024

8/10 Good

Jan

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
In het algemeen een zeer goed hotel en kindvriendelijk. Maar sommige punten kunnen wel beter. Dagelijks verversen van de handdoeken is niet elke dag gebeurd en kwaliteit matrassen 2persoonsbed zijn echt niet goed. Er is ook 7x 10€ aangerekend van ‘vrijwillige tipping’, waar we zelf geen weet van hebben.
Stayed 7 nights in Jul 2024

6/10 Okay

Cecilie

Stayed 5 nights in Jul 2024

10/10 Excellent

Sebastian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir waren begeistert…
Tolles Hotel mit super Service und sehr guten Essen… Gerade mit Kindern sehr zu empfehlen… Meine Tochter(4) war total begeistert. Auch die Kinderbetreuung ist super! Sehr nett und zuvorkommend.
Stayed 2 nights in Jun 2024

10/10 Excellent

Detlef

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Einfach nur großartig
Großartiger Aufenthalt für die ganze Familie. Sehr herzlicher Empfang und ein absolut tolles Team ! Egal ob am Empfang im Restaurant in der Kinderbetreuung. Wir haben uns rundum wohlgefühlt und kommen sehr gerne wieder!
Stayed 3 nights in Oct 2023

10/10 Excellent

Hartmut

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Falkensteinerkette ist sehr zu empfehlen, alles sehr gepflegt und an der Rezeption sehr nettes Personl, in unserem Fall war etwas wenig Service am Tisch beim Essen, es schien so als ob nicht genug Personal da war. Insgesamt aber nichts zu beanstanden, sehr kinderfreundlich dieses Hotel.
Stayed 3 nights in Oct 2023

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Anlage mit geräumigen Zimmern und netten Personal! Perfekt für Familien- nur das Essen könnte besser sein und vielfältiger! Außer das Frühstück welches sehr gut ist!
Stayed 2 nights in Oct 2023

10/10 Excellent

Lars

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel das komplett auf den Urlaub mit Kinder ausgerichtet ist.
Stayed 7 nights in Sep 2023

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

6/10 Okay

Tobias

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2023

10/10 Excellent

Bernhard

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Brunhild

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt für Alle
Alles in Allem hervorragend. Personal Essen Angebot für Kinder perfekt. Auch als Alleinreisende Großeltern sehr zufrieden. Durch verschiedene Speiseräume auch nicht übermäßig laut. Das einzige Manko ist dass Teppichböden in dem Zimmer. Sahen sauber aus aber gibt halt auch Allergiker.
Stayed 5 nights in Aug 2023

10/10 Excellent

Kim Gert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Benjamin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel, sauber, freundlich. Essen Top. Viele Aktivitätsmöglichkeiten. Für Familien sehr empfehlenswert.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toplocatie, geweldig personeel.
Heel prettig hotel met zeer vriendelijk en behulpzaam personeel. Kamer was fijn en comfortabel al was de temperatuur slecht te reguleren waardoor het steeds erg warm (en droog) was in de kamer, net als in de rest van het hotel. De kamer was netjes al miste er een gordijn in het zitgedeelte en hing het wel aanwezige gordijn een beetje los. Echt verduisteren was dus niet mogelijk. We hebben daar verder niet veel last van gehad. Maar toch. Ligging, faciliteiten en vooral het personeel maken dit een fijn hotel. Het eten zou iets gevarieerder mogen, vooral de lunch is wel heel beperkt. Maar al met al zeker een goede plek in Katschberg!
Stayed 7 nights in Feb 2023

6/10 Okay

Stephanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Spa Bereich der Erwachsenen war etwas kalt, ins Wasser sind wir hier nicht gegangen, auch das Aussenbecken etwas kalt. Dafür war der spa Bereich der Kinder komplett überfüllt, dieser ist auch sehr klein. Auch die Zimmer konnte man nur auf tagsüber 21,3 grad heizen, was nach dem duschen ziemlich kalt war. Nachts noch mal 4 grad runter aber es gab dicke Bettdecken. Mitarbeiter waren alle freundlich, essen sehr gut, allerdings gab es am Morgen nur 1 Kaffeemaschine für alle. Unser Kind war zufrieden, netter Kinder Club und sehr liebe Mitarbeiter. Das beste am ganzen Hotel. Alles in allem ok aber kenne ich andere 4 Sterne Hotels mit besseren Leistungen. Am Ende bekommt man noch die Rechnung für das freiwillige Trinkgeld, das auf 10€ pro Tag angesetzt ist, mit welchem man so in der Form nicht rechnet. Man kann es zwar kürzen oder Streichen aber ohne Gewissensbisse auch nicht. Wir würden hier nicht mehr unbedingt hin fahren, lieber beim nächsten Mal ein anderes „Kinder“Hotel
Stayed 4 nights in Sep 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022