Ratings based on 566 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Sep 2024
It’s always the people and we sure had that experience! So wonderful! I must mention Alicia at the front desk who was super helpful! The hotel is clean and wonderful. Right downtown! You could not ask for a better location. I will return to RennesI
by A verified traveler
Posted 7 Aug 2024 on Hotels
Great value, comfortable and spacious.
by A verified traveler
Posted 15 Jul 2024 on Orbitz
by A verified traveler
Posted 10 Jun 2024
As an American traveling with his wife and 3 kids, it is always a welcome surprise when the front desk persons speak English and tolerate my attempts at French. They were very kind. They understood and articulated the difficulties of driving in Rennes and so made good recommendations for amenities within walking distance. It is very close to the train station with many food choices. Way nicer than the other hotel we tried in Rennes on the front end of our trip. We were a family of 5 so I did not have time for the spa.
by A verified traveler
Posted 31 May 2024
Pas de parking
Le personnel est confu
Ce n’est pas un 4 étoiles
by A verified traveler
Posted 25 May 2024
I appreciated the hotel and my stay but was disappointed about the rules at the pool and the closed bath.
by A verified traveler
Posted 23 Apr 2024
The staff was really nice and friendly
by A verified traveler
Posted 3 Apr 2024 on Hotels
Comment from Hotel Management
20 Apr 2024 by Novotel Rennes Spa Centre Gare, Hotel Management
Bonjour,Nous vous remercions d'avoir pris le temps de nous adresser vos retours et nous sommes sincèrement navrés que votre expérience n'a pas été à la hauteur de vos attentes. Votre satisfaction est notre priorité, et nous nous engageons à améliorer nos processus pour éviter de futurs désagréments. Si vous souhaitez discuter de cette situation plus en détail, n'hésitez pas à nous contacter au 02 99 84 08 08. Nous espérons que vous nous donnerez une autre chance de vous servir.Toute l'équipe du Novotel Rennes Spa Centre Gare
by A verified traveler
Posted 29 Mar 2024
V good
Comment from Hotel Management
20 Apr 2024 by Novotel Rennes Spa Centre Gare, Hotel Management
Hello,Thank you for taking the time to give us your opinion. We are delighted that you have appreciated your stay. Your satisfaction is the best reward for our staff who work day after day to offer you an impeccable service. We would be delighted to welcome you back soon to enjoy our hot breakfast! All the team of Novotel Rennes Spa Centre Gare
by A verified traveler
Posted 12 Mar 2024
Very decent hotel with outstanding staff. Reception (Yasmine and Thierry) and restaurant staff (Victoria) have been very helpful and always try to go the extra mile for their guests.
Comment from Hotel Management
20 Apr 2024 by Novotel Rennes Spa Centre Gare team, Hotel Management
Hello,Thank you very much for your positive feedback! We are delighted to hear that you enjoyed our attentive service during your stay. We'll be sure to share your feedback with our entire team. Your satisfaction is the greatest reward for our staff, who work day after day to provide you with impeccable service. We hope to welcome you again soon for an even more pleasant experience ! The entire Novotel Rennes Spa Centre Gare team
