Ratings based on 405 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Sep 2024
Great local Hotel with a friendly helpful staff
Comment from Hotel Management
14 Sep 2024 by Pierre Ferreira-Léal, Hotel Management
Dear Mr. Foppiano,We very much appreciate your comments regarding your stay at the Balthazar Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
by A verified traveler
Posted 4 Sep 2024
Comment from Hotel Management
14 Sep 2024 by Pierre Ferreira-Léal, Hotel Management
Dear Mr. Cassorla,We very much appreciate your comments regarding your stay at the Balthazar hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
by A verified traveler
Posted 1 Sep 2024
The restaurant la table de Balthazar was fantastic, and we really enjoyed the spa as well.
Comment from Hotel Management
14 Sep 2024 by Pierre Ferreira-Léal, Hotel Management
Dear Mr. Delcroix,We very much appreciate your comments regarding your stay at the Balthazar Hôtel & Spa Rennes - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
by A verified traveler
Ideal
Posted 17 Aug 2024 on HotelsLovely, well appointed hotel in the centre of town with friendly, welcoming staff. Perfect pace to stay when in Rennes.
by A verified traveler
Posted 24 Jul 2024
by A verified traveler
Posted 16 Jul 2024
The hotel is about 50 metres down a one way street and my lift dropped me at the top of the road. When I arrived the hotel looked as if it had gone out of business. It was all boarded up and only by chance the door opened and I was able to get in. Paid a lot of money to stay here in order to use spa and restaurant. The spa facilities have to be booked and must have arrived at the busiest time and restaurant also fully booked. I was a single traveller and was offered to eat in the bar area which was a busy thoroughfare. It seemed strange how I was offered bar food and not allowed in the restaurant. On my return after eating out I noticed there was space in the restaurant after all. It seems that arrogant purveys at this hotel
Comment from Hotel Management
18 Jul 2024 by Pierre Ferreira-Léal, Hotel Management
Dear Mr. Harris ,Thank you for taking the time to tell us about your experience at the Balthazar Hôtel & Spa Rennes - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At the Balthazar Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Please do not hesitate to contact me directly on +33299327616 if you wish to discuss this matter in further details.Sincerely,Pierre Ferreira-Leal, general manager
by A verified traveler
Posted 6 Jul 2024 on Hotels
Comment from Hotel Management
18 Jul 2024 by Pierre Ferreira-Léal, Hotel Management
Dear Mr. Elston,We very much appreciate your comments regarding your stay at the Balthazar Hôtel & Spa Rennes - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
by A verified traveler
A Gem in Rennes - the Balthazar Hotel & Spa
Posted 27 Jun 2024 on HotelsOur first time in Rennes, and after a bit too much road time, we wanted a nice place to unwind that was also centrally located, for our few days available to explore Rennes. When booking on Hotels.com, the Balthazar appeared to be that place... and we were not disappointed!
From the moment we walked thru the door, we could see and feel the elegance / class of the hotel, and of its staff. Beautiful and comfortable lobby, bar, patio... elegant dining room, relaxing spa, and well-appointed, spacious, and comfortable rooms.
The hotel is a short cab ride from the train station, and walking distance to center city, restaurants, a truly wonderful park, and the Saturday morning market.
Comment from Hotel Management
29 Jun 2024 by Pierre Ferreira-Léal, Hotel Management
Dear Mr. Basch,We very much appreciate your comments regarding your stay at the Balthazar Hôtel & Spa Rennes - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pierre Ferreira-Léal, general manager
by A verified traveler from Enumclaw
Posted 26 Jun 2024
Very nice
Comment from Hotel Management
29 Jun 2024 by Pierre Ferreira-Léal, Hotel Management
Dear Mr. Frerichs,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 22 Jun 2024 on Hotels
Very helpful staff. Clean room and bathroom. Stylish and comfortable lobby.
Comment from Hotel Management
29 Jun 2024 by Pierre Ferreira-Léal, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
