Ratings based on 247 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Bulverde
Posted 30 Sep 2024
There was black mold in the shower.
The room was tiny. We couldn't keep a large suitcase opened and move around the bed.
There is not elevator. So be prepared to lift your luggage up the stairs.
Comment from Hotel Management
1 Oct 2024 by Loic, Hotel Management
Thank you for your feedback, we will strive to fix those issues as fast as we can. Have a nice day.
by A verified traveler
Posted 14 Aug 2024
We highly recommend this hotel! From the point of enquiry, I received prompt, friendly replies to our queries, specifically surrounding the secure parking needed for our campervan. Finding hotel city accommodation with parking for a larger vehicle is always difficult but we were most thankful for the huge, secure garage facility available here for only 8E per night!
Our room was in what seemed to be the newer block, over the road from the main reception area and pool. It was on the ground floor, with security shutters, a safe, air-con. and a large bathroom with double shower. We were pleasantly surprised to have tea and coffee in the room and it was super clean!
The lady on reception spoke good English and helped us to navigate the best route into the city centre, (20 min. walk) and onto the Notre Dame Cathedral, (a further 10 minutes). Fabulous!!
Comment from Hotel Management
15 Aug 2024 by LOIC, Hotel Management
Dear guest, we thank you from the bottom of our heart for such an outstanding review.We are more than delighted that your stay was as pleasant as it was.We also hope to see you again should you come by Reims in the future.Best regards
by A verified traveler
Posted 8 Aug 2024
Great service. Lovely breakfast room and menu.
Quiet setting. So convenient to walk into Reims city centre.
Comment from Hotel Management
10 Aug 2024 by Loic, Hotel Management
Thanks a lot, glad you enjoyed your stay with us ;)
by A verified traveler
Posted 14 Jun 2024
Good sized room. Queen bed. Kettle in the room was a nice touch. Fantastic walk in rain shower. About 30 minute walk to the cathedral
Comment from Hotel Management
17 Jul 2024 by Loic, Hotel Management
Thanks a lot for your very positive review, we're glad you enjoyed your stay here with us!
by A verified traveler
Posted 10 Feb 2024
Very good and economic
Comment from Hotel Management
21 Feb 2024 by Loic, Hotel Management
Thanks a lot, we are vvery glad you enjoyed your stay with us!
by A verified traveler
Nice family run modest hotel
Posted 5 Sep 2023 on HotelsSimple cozy room with good A/C (important with the heat wave) and refreshing small pool. Quiet. Good shower. Clean. Nice proprietors and good breakfast array.
Comment from Hotel Management
7 Sep 2023 by LOIC, Hotel Management
Thanks you very much, we are glad you enjoyed your stay with us!;)
by A verified traveler
Posted 23 Jul 2023 on Hotels
Comment from Hotel Management
24 Jul 2023 by Loic, Hotel Management
Thank you very much for such a perfect grade!
by A verified traveler
Great little hotel
Posted 19 Jul 2023 on HotelsA lovely little hotel with a friendly and relaxed atmosphere. Super helpful staff and a nice pool for a welcome cool-down. A perfect stop-pff in Reims.
Comment from Hotel Management
21 Jul 2023 by Loic, Hotel Management
Thank you so, so much for the review! We are glad you enjoyed your stay with us, and hope we will be lucky enough to take care of you again in the future
by A verified traveler
Posted 2 Jul 2023 on Hotels
Comment from Hotel Management
6 Jul 2023 by LOIC, Hotel Management
Thank you for your positive review!
by A verified traveler
Posted 29 Jun 2023 on Hotels
Comment from Hotel Management
3 Jul 2023 by Loic, Hotel Management
Merci beaucoup!
