Ratings based on 610 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
Comment from Hotel Management
11 Dec 2024 by Front Desk, Hotel Management
Thank you for your rating.We’re delighted you chose to stay with us.We look forward to welcoming you again.Best regards,
by A verified traveler
Posted 6 Dec 2024
Comment from Hotel Management
7 Dec 2024 by Front Desk, Hotel Management
Thank you for your feedback.We are happy to read that you enjoyed your stay with us.We hope to se you soon.Sincerely,
by A verified traveler
Posted 6 Dec 2024
Back Again at Hotel Continental, this hotel offers exceptional accommodation for both short and long stays. It upholds the high standards you would expect from the Continental brand. The rooms and beds were exceptionally comfortable, We did encounter any issues. I wholeheartedly recommend Hotel Continental to any traveller it is exceptional.
Comment from Hotel Management
8 Dec 2024 by Front Desk, Hotel Management
Thank you so much for your kind words and for choosing to stay with us again.We are thrilled to hear that you enjoyed your time at Hotel Continental and that you found our accommodations comfortable and up to high standards.Just to clarify, while we are not part of a larger hotel chain, we take great pride in providing exceptional service and quality to our guests, and we're glad to read that you had such a positive experience.We look forward to welcoming you back in the future.Best regards
by A verified traveler
Posted 6 Dec 2024
Back Again at Hotel Continental, this hotel offers exceptional accommodation for both short and long stays. It upholds the high standards you would expect from the Continental brand. The rooms and beds were exceptionally comfortable, We did encounter any issues. I wholeheartedly recommend Hotel Continental to any traveller it is exceptional.
Comment from Hotel Management
8 Dec 2024 by Front Desk, Hotel Management
Thank you so much for your kind words and for choosing to stay with us again.We are thrilled to hear that you enjoyed your time at Hotel Continental and that you found our accommodations comfortable and up to high standards.Just to clarify, while we are not part of a larger hotel chain, we take great pride in providing exceptional service and quality to our guests, and we're glad to read that you had such a positive experience.We look forward to welcoming you back in the future.Best regards
by A verified traveler
Posted 6 Dec 2024
Hotel Continental offers exceptional accommodation for both short and long stays. It upholds the high standards you would expect from the Continental brand. The rooms and beds were exceptionally comfortable, We did encounter any issues. I wholeheartedly recommend Hotel Continental to any traveller it is exceptional.
Comment from Hotel Management
8 Dec 2024 by Front Desk, Hotel Management
Thank you so much for your kind words and for choosing to stay with us again.We are thrilled to hear that you enjoyed your time at Hotel Continental and that you found our accommodations comfortable and up to high standards.Just to clarify, while we are not part of a larger hotel chain, we take great pride in providing exceptional service and quality to our guests, and we're glad to read that you had such a positive experience.We look forward to welcoming you back in the future.Best regards
by A verified traveler
Posted 6 Dec 2024
Kind staff, very friendly. I’m excited to come
Back again
Comment from Hotel Management
7 Dec 2024 by Front Desk, Hotel Management
Thank you so much for your kind words.We’re thrilled to hear that you enjoyed your stay and felt warmly welcomed by our team.We look forward to welcoming you back soon.Best regards,
by A verified traveler
Posted 5 Dec 2024
Ideal location near train station. Convenient location. Good restaurants and shopping nearby.
Comment from Hotel Management
7 Dec 2024 by Front Desk, Hotel Management
Thank you for your feedback.We’re delighted you enjoyed our ideal location and the convenience of nearby restaurants and shopping.We hope to have the pleasure of welcoming you back soon.Best regards,
by A verified traveler
Posted 3 Dec 2024
Great staff, fantastic location, awesome breakfast. Everyone at the hotel is courteous, professional and nice. We will come back!
Comment from Hotel Management
4 Dec 2024 by Front Desk, Hotel Management
Thank you for your wonderful feedback.It was truly a pleasure having you with us for several nights. We’re thrilled that you enjoyed our staff’s hospitality, the fantastic location, and the breakfast.Your kind words mean a lot to us, and we can't wait to welcome you back for another great stay.Best regards,
by A verified traveler
Posted 2 Dec 2024
We booked this hotel in order to visit the Christmas Market and it was in an ideal location for this and for visiting central Reims. We particularly enjoyed the service and , without exception, the staff were extremely friendly and helpful. The room we had was a little small but the overall quality of the hotel more than made up for that.
Comment from Hotel Management
4 Dec 2024 by Front Desk, Hotel Management
Thank you for sharing your experience.We’re thrilled that our central location and the warm hospitality of our team enhanced your Christmas Market visit. While your Intemporelle room may have felt a bit small, we’re pleased the overall quality of your stay left a positive impression. For added comfort, we also offer other room categories that might better suit your preferences on a future visit. It would be a pleasure to welcome you back during your next trip to Reims.Best regards,
by A verified traveler
Posted 2 Dec 2024
This is a decent, well-located hotel which provides great access to the train station, restaurants, and main attractions in Reims. Staff is well-trained and friendly, the breakfast (included in our package) was very good. The main concierge was super helpful.
It is by no means a luxury or boutique hotel however. Our small room was comfortable enough, but (like so many European hotels) lacks in basics like adequate shelving/storage space - even a little tray in the shower to store your supplies. Chairs for two people would be nice, and a piece of art or two on the walls would not hurt. A tiny fridge would also be most welcome.
These are quibbles, but at this price point a touch more refinement is in order.
Comment from Hotel Management
2 Dec 2024 by Front Desk, Hotel Management
Thank you for your detailed feedback and kind review about our staff, breakfast, and convenient location.We're glad you had a pleasant stay overall. We appreciate your suggestions regarding storage, room amenities, and decor, and will take them into account for the improvement of our guest experience.We truly appreciate your input, and we hope to welcome you back for an even better stay in the future.Best regards,
