Ratings based on 454 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
One of the best in town
Comment from Hotel Management
20 Nov 2024 by La Réception, Hotel Management
Dear Silton,Thank you for the great review of our hotel B&B Reims Centre Erlon ! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Nayad - Front Desk
by A verified traveler from Godmanchester
Posted 8 Nov 2024
Comment from Hotel Management
14 Nov 2024 by La Réception, Hotel Management
Bonjour Gordon,Merci d'avoir pris le temps d'exprimer votre avis concernant votre séjour au B&B Hotel Reims Centre Erlon. Vos commentaires positifs sont un réel encouragement pour toute l'équipe et nous sommes ravis que votre séjour parmi nous ait été à la hauteur de vos attentes.A très bientôt !Cordialement,Nayad - Réception
by A verified traveler
Posted 9 Oct 2024
The rooms were efficient. Next to the train station
by A verified traveler
Posted 30 Sep 2024
Comment from Hotel Management
29 Oct 2024 by La Réception, Hotel Management
Bonjour Adele,Nous avons pris connaissance de votre notation suite à votre séjour dans notre hôtel B&B Reims Centre Erlon. Nous regrettons que nos prestations n'aient pas répondu à vos attentes.A l'avenir, n’hésitez surtout pas à nous faire part de vos remarques. Nous attachons beaucoup d'importance aux avis clients, qui nous permettent de toujours améliorer notre qualité. En espérant vous revoir prochainement dans notre hôtel.Cordialement,La Réception
by A verified traveler
Eclectic French vibe!
Posted 9 Aug 2024 on HotelsFun, eclectic totally French vibe in this modern-aesthetic hotel. Rooms are tiny and bathroom was like a cruise ship’s, bed was a student thin mattress-none of this was a negative. We enjoyed our visit and would stay again!
by A verified traveler
Posted 31 Jul 2024
Friendly and exceptionally helpful staff. Thank you for letting us borrow an umbrella when it was raining in the evening.
Comment from Hotel Management
19 Aug 2024 by ISSA, Hotel Management
Dear Michael,Thank you for taking the time to share your feedback.We're glad that our staff provided you an umbrella when you needed one.We hope to welcome you back to our hotel very soon!Sincerely,Front Desk
by A verified traveler
Don't Believe The Rave Reviews
Posted 18 Jul 2024 on HotelsJust to be clear; we do lots of overnight stays on our travels, whether by car of by motorcycle. We use Ibis more often than not, and are usually really pleased with them.
This is the exception though.
Firstly, a really unhelpful and surly receptionist who seemed to resent our arrival
Then discover parking is not attached to the hotel, instead it's in the railway station car park. Not only is this not particularly secure but because of the one way system, one you drop your bags off, you have to drive about a mile to get back to the car park
The room was terrible; very small and the carpet needs to be thrown out and replaced- i was reluctant to walk round in bare feet.
The shower room was too small and needs a good scrub and bleaching. You need to be a contortionist to sit on the loo!
Sorry Ibis but this time you let me down!
by A verified traveler
Great location
Posted 17 Jul 2024 on HotelsLocation to station was really good. Staff were friendly, breakfast was great. The rooms are quite basic, but it's ideal if you just need a base for Reims.
Comment from Hotel Management
19 Jul 2024 by Enzo, Hotel Management
Madame, Monsieur,Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt!Veuillez agréer, Madame, Monsieur, nos salutations distinguées.
by A verified traveler
Posted 13 Jul 2024
We were pleasantly suprised by this hotel as it was a one night stop over on a budget. The reception, bar and restaurant area are all really modern and well designed. The rooms were small but clean and had everything we needed for a one night stop over (but no coffee making facilities). The location is perfect for a walk into Reims and right next to the car park and train station.
by A verified traveler
Posted 13 Jul 2024 on Hotels
