Ratings based on 986 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
Check in staff at night was great.
Check out not so.
Leaving front desk was accessible.. once on the elevator it was filthy looked like a freight elevator. Hallways dark and not very inviting. The room was fair, the bathroom was very bad, exhaust fan cover falling off. Hopped in shower that made awful high pitch sound the entire time, the drain was somewhat plugged as when I was finished I though I put the plug in..
Not very picky but this was BAD
The gentleman at night desk was the only positive.
Checking out was never asked anything just wanted to get back to what she was doing 7:00am was not busy at all
Comment from Hotel Management
4 Nov 2024 by Gm, Hotel Management
Dear Darren Sr,I was very sorry to hear of your last experience with us. We at Quality Inn and Suite we strive to make every stay a Quality one. That being said I will speak with the staff and maintenance and make sure this experience does not happen again. Thank you for your feedback.
by A verified traveler
Posted 4 Nov 2024
Except for the heat system, everything is perfect. Either too hot or too cold. Hard to adjust to the right temperature. And the heat is very noisy.
Comment from Hotel Management
4 Nov 2024 by Gm, Hotel Management
Dear QunyingThank you for your feeb back I will have our maintenance team look into this.We were happy to have you stay with us and look forward to seeing you again soon.
by A verified traveler
Posted 31 Oct 2024
I hate surveys
Comment from Hotel Management
31 Oct 2024 by Gm, Hotel Management
Dear Scott,Although I can understand your feelings we are very grateful that you chose to fill this survey out for us. We look forward to having you stay again soon.
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Gm, Hotel Management
We were sorry we did not meet your expectations .
by A verified traveler
Posted 28 Oct 2024
Friendly Staff and clean rooms
Comment from Hotel Management
28 Oct 2024 by Gm, Hotel Management
Dear Ash,Thank you very much for the kind works I will for sure pass this on to our staff. We hope to see you again soon.
by A verified traveler
Posted 27 Oct 2024
This is a very affordable hotel, right in the heart of downtown Regina. The rooms offer a lot of space, and I don't really notice any downtown noise at night.
Comment from Hotel Management
27 Oct 2024 by Gm, Hotel Management
Dear Keri,Thank you very much for staying with us it was was our pleasure having you and we hope to see you again soon.
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Gm, Hotel Management
Dear Joe,Thank you for staying with us on your recent stay it was our pleasure having you. If there is anything we can do to make your next stay an even better one please let us know.
by A verified traveler from Edam
Posted 17 Oct 2024
when returning to room in the evening, there was a man at the entrance that was totally out of it. Staff did their best to get the police officers there to have him removed, but as a single female, very uncomfortable.
Comment from Hotel Management
17 Oct 2024 by Gm, Hotel Management
Dear Janet,My sincere apologies for your experiences I hope this will not detract you from staying with us again we very much enjoyed having you.
by A verified traveler
Posted 16 Oct 2024
Decent area
Comment from Hotel Management
16 Oct 2024 by Gm , Hotel Management
Dear Randel,Thank you for taking the time to to share your view of our property, we hope to see you again soon.
by A verified traveler
Posted 13 Oct 2024
Room was fine. Tv sucked. Coffee pot needed cleaning. No coffee or cups. Had to go to front desk to get supplies for
Comment from Hotel Management
14 Oct 2024 by GM, Hotel Management
I am very sorry for your experience I would ask that you reach out to the hotel to see how we can make your next stay a Quality stay. Thank you for your feedback.
