Ratings based on 983 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2024
The room was very clean and modern. Entire facility is gorgeous.
by A verified traveler
Posted 4 Nov 2024
A bit dodgy. Wouldn’t go walking at night. Can it
by A verified traveler
Posted 4 Nov 2024
The room was very hot when we entered room. Maintenance person was very help helpful to fix problem.
by A verified traveler
Posted 4 Nov 2024
Parking was $17 a night! I would stay here again, if it we're for tge parking charge.
by A verified traveler
Posted 3 Nov 2024
It was advertised that there was a shuttle to the Casino. When we asked about it, the staff seemed unsure if there was one and how it operated.
by A verified traveler
Posted 2 Nov 2024
Clean, spacious room. Good amenities in room; however, shower cap was missed and in-room coffee/tea did not include dairy (coffee mate is not dairy). LOVE the welcome cookie. Would love a cookie for each day you stay. Daily parking fee is expensive.
by A verified traveler
Posted 2 Nov 2024
by A verified traveler
Posted 31 Oct 2024
Inside the building was nice, but parking was not so easy. You didn’t have much choice but to park in their parking garage, as street parking was limited and not the safest because of the area.
Comment from Hotel Management
31 Oct 2024 by Craig, Hotel Management
Good Morning Jaedyn,Thank you for taking the time to review your recent stay at the hotel. I am sorry to hear that you found the parking difficult. As mentioned we do have a secured parkade attached to the hotel in addition to the surface lot in front of the hotel. Unfortunately free parking is difficult to in the downtown area.We are looking forward to your next stay with us being more enjoyable.Sincerely,Craig BoehmDirector of Rooms
by A verified traveler
Posted 30 Oct 2024
I liked the terrace
Comment from Hotel Management
31 Oct 2024 by Craig, Hotel Management
Dear Danielle,Thank you for taking the time to review your recent stay with us. It is always great to see guest that had a great stay with us.Sincerely,Craig BoehmDirector of Rooms
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Craig, Hotel Management
Dear Anne Marie,Thank you for taking the time to review your recent stay with us. It is always great to see guest that had a great stay with us.Sincerely,Craig BoehmDirector of Rooms
