Ratings based on 485 Verified Reviews

3.8 out of 5
79% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Aug 2020 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Jul 2020 on Hotels
4 out of 5
by A verified traveler from Chicago

Posted 21 Jun 2020
I paid over 3 Euro for a coffee. Great location near the HBF.
5 out of 5
by A verified traveler

Posted 2 Mar 2020 on Hotels
Beautiful hotel, located right near the train station, and very friendly staff.
Comment from Hotel Management
5 Mar 2020 by Fradczyk Martha, Hotel Management
Dear Guest, we are very glad that you enjoyed your stay and hope to see you again at our Star Inn Hotel in beautiful Regensburg. Best regards Your Team at Star Inn Hotel -Reservation-
3 out of 5
by A verified traveler

Poor.

Posted 1 Mar 2020 on Hotels
I always request a quiet room, most hotels do their best, this one gave me a room overlooking the railway. Ordered a pizza and the lad on reception burnt the first one, gave me half the money back, 3.50euro, then brought an Asda smartprice pizza out that probably cost the hotel 1euro.
Comment from Hotel Management
5 Mar 2020 by Fradczyk Martha, Hotel Management
Dear Guest, we are very sorry that you were disappointed at your stay. We apreciate your criticism and we are working hard to make things better maybe the next time you stay at our hotel in beautiful Regensburg. Best regards -Your Team at Star Inn Hotels- -Reservation-
3 out of 5
by A verified traveler

Too bad the WiFi isn't stable

Posted 27 Feb 2020 on Hotels
WiFi is not stable and very slow. Connection kept getting disrupted.
Comment from Hotel Management
5 Mar 2020 by Fradczyk Martha, Hotel Management
Dear Guest, our wifi is connected through a public wifi hot spot that is why it is a free wifi. The connection is variating depending on the workload. Best regards from Regensburg -Your Team at Star Inn Hotel-
3 out of 5
by A verified traveler

Some rooms are noisy

Posted 15 Jan 2020 on Hotels
Ok but my room was practically on a platform at the train station.
Comment from Hotel Management
5 Mar 2020 by Fradczyk Martha , Hotel Management
Dear Guest, this is very unforunate to hear. Maybe the next time you visit Regensburg you will be able to stay at one of our quiet court yard rooms far from the train tracks. Best regards -Your Team at star Inn Hotel- -Reservation-
4 out of 5
by A verified traveler

Posted 13 Jan 2020
Good budget hotel.. Need to clean the mould in the showers though
Comment from Hotel Management
5 Mar 2020 by Fradczyk Martha, Hotel Management
Dear Guest, we are sorry to hear about mould in the showers. We apreciate your information and we will do our best to solve this issue. Best regards from Regensburg -Reservation-
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Oct 2019 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Oct 2019 on Hotels
Back to Hotel Details Showing Reviews 1 - 10 of 485 Next