Ratings based on 485 Verified Reviews

4.4 out of 5
75% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 2 Dec 2024
Great business hotel in general and staff very helpful. I've stayed here many times. The only trouble I have with this hotel is the Wi-Fi. It is sometimes very slow or intermittent, and in some rooms further away from the center there is no reach, for example room 145. Please fix this or my entire company will need to find another hotel.
Comment from Hotel Management
5 Dec 2024 by FO, Hotel Management
Dear Cole,thank you for your mostly positive review.Thank you for your comment about the WIFI, we have forwarded it to our IT Department and hope that the next time you will visit us it will be fitting for your needs.We are looking forward to your next stay and wish you all the best meanwhile.Your Best Western Welcome Team
5 out of 5
by A verified traveler

Posted 5 Jun 2024 on Hotels
Great hotel and location, excellent food and friendly staff
Comment from Hotel Management
18 Jun 2024 by F/O, Hotel Management
Dear Mark,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.If you are planning your next trip to Regensburg we would be more than happy welcoming you back to our hotel.Your Best Western Welcome Team
5 out of 5
by A verified traveler

Posted 21 Oct 2023
The hotel was beautiful and peaceful and the room temp was perfect! I was very impressed. Breakfast was wonderful too!
Comment from Hotel Management
24 Oct 2023 by FO, Hotel Management
Dear Elizabeth,thank you so much for your wonderful review and your visit to our hotel.We will pass your compliments on to our entire team and hope to welcome you again some time in the future.Your Best Western Welcome Team
5 out of 5
by A verified traveler

Posted 20 Sep 2023
Great breakfast and friendly staff
Comment from Hotel Management
22 Sep 2023 by FO, Hotel Management
Dear Thomas,thank you for you great feedback and your compliments towards our friendly staff. We will gladly forward it to them and hope to welcome you again some time soon in the future.With best regards,Your Best Western Welcome Team
5 out of 5
by A verified traveler

Posted 28 May 2023
Clean and comfortable. Great breakfast included
Comment from Hotel Management
22 Jun 2023 by FO, Hotel Management
Dear Julie,Thank you for giving us a perfect rating and for recommending our hotel to other travellers. If you are planning your next trip to Regensburg we would be more than happy welcoming you back to our hotel.With best regards,Your Best Western Welcome Team
5 out of 5
by A verified traveler

Posted 24 Nov 2022
Really nice place to stay
Comment from Hotel Management
14 Dec 2022 by FO, Hotel Management
Dear Anthony,thank you very much for your wonderful review and feedback!We are looking forward to welcome you again in the future and wish you all the best meanwhile.Your Best Western Welcome Team
5 out of 5
by A verified traveler

Posted 20 Nov 2022
Good value would highly recommend it
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Aug 2022 on Hotels
4 out of 5
by A verified traveler

Posted 3 Aug 2022 on Hotels
Comment from Hotel Management
24 Aug 2022 by General Manager, Hotel Management
Liebe Diane, vielen herzlichen Dank für Ihr Feedback und Ihren Aufenthalt bei uns.Es war uns eine Freude Ihnen einen angenehmen und erholsamen Aufenthalt gestaltet zu haben und freuen uns sehr, dass Sie sich wohlgefühlt haben.Wir freuen uns schon, wenn wir Sie sehr bald wieder bei uns begrüßen dürfen.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jul 2022