Ratings based on 36 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Oct 2024
Excellent and unique hotel. Greatly enjoyed our stay.
Comment from Hotel Management
7 Oct 2024 by RoccadeiSaraceni, Hotel Management
Dear Mr. David,thank you for sharing your excellent feedback on Expedia.We are happy to know that you appreciated every aspect of your stay lived in our Charming Country Hotel.It will be a pleasure to have you as guests again in future.Best regards,Valeria
by A verified traveler
Posted 18 Aug 2024 on Hotels
Comment from Hotel Management
20 Aug 2024 by RoccadeiSaraceni, Hotel Management
Dear Mrs. Sabrina,thank you for sharing your feedback on Hotels.com.Best regards,Valeria
by A verified traveler
Posted 5 Aug 2024
One of the best hotels I've ever stayed!
It is just FANTASTIC service. Simple.
It started before we even arrived: they don't have 24hr reception so kept in touch and arranged for someone to be there to greet us. Our flight was delayed and we'd miss dinner so they prepared a delicious Insalata Caprese that was ready for us in the room when we arrived at almost midnight.
The rooms are modern, functional and spotless. The grounds are perfectly maintained. The food, oh wow... chef Fabrizio and his team are masters!
At the end of the day it is all about service and it is clear that the whole staff is there to make sure you have the perfect stay. Special thanks to Karina, Catherina (who stayed late to greet us at check in) and Francesco (barman).
The only consideration is the location: Sicily is much larger than you'd think and going to most tourist attractions is a 60-90-min drive. We didn't mind as relaxing by the pool was our main goal anyway!
Talking of relaxing... it was disrupted for two days because of a large family with young kids that just could not stop shouting and crying. This is definitely more of a couples' destination. You can definitely bring your kids but, other than the pool, they have no other entertainment. If they are well-behaved - as was the case for all the other kids - then it is a delight. But this particular family should be more aware and considerate!
But this does not detract from the amazing service provided by Rocca di Saraceni! Awesome!
Comment from Hotel Management
6 Aug 2024 by RoccadeiSaraceni, Hotel Management
Dear Mr. Eduardo,thank you so much for sharing your excellent review on Expedia.We are so glad to read your amazing words about your recent stay lived in our Charming Country hotel. We are happy that you spent wonderful time here and that you appreciated every aspect. We are sorry if your relax was disturbed by children for two days, but we could not control them, even if we warned them several times.We hope to host you again in future for an even better stay.Best regards,Valeria
by A verified traveler
Posted 23 Jul 2024 on Hotels
Endroit impecable staff parfait magique avec les chats juste le wifi qui fonctionne pas mais le reste 10/10
Comment from Hotel Management
6 Aug 2024 by Rocca dei Saraceni, Hotel Management
Dear Mr. Brian,thank you for sharing your feedback on Expedia.It is a pleasure to know that your spent a beautiful time in our Charming Country Hotel.We will be happy to host you again in future.Best regards,Valeria
by A verified traveler
Posted 28 May 2024
Awesome awesome awesome hidden gem
Comment from Hotel Management
29 May 2024 by RoccadeiSaraceni, Hotel Management
Dear Mr. Danny,thank you for sharing your excellent feedback on Expedia.We are so glad to know that you enjoyed a lot your stay in our Charming Country Hotel.We will be happy to have you as guests again in future.Best regards,Valeria
by A verified traveler
Posted 24 May 2024
Could not fault the service absolutely first class the staff were amazing
Comment from Hotel Management
29 May 2024 by Rocca dei Saraceni, Hotel Management
Dear Mr. Lee,thank you for sharing your excellent feedback on Expedia.We are happy to read that you appreciated every aspect of your stay in our Charming Country Hotel, enjoying abov all the Staff service.We hope to host you again in future.Best regards,Valeria
by A verified traveler
Posted 1 Jun 2023
Idylle und Ruhe pur!
Der Ausblick ist einfach atemberaubend! Bei der Ankunft wurden wir mit einem Prosecco und Schokolade überrascht. Das Personal ist freundlich und zuvorkommend. Unser Bungalow war sehr modern und wirklich sehr schön. Leider funktionierte das WLAN nicht gut.
Das Essen im eigenen Restaurant ist sehr lecker.
Comment from Hotel Management
19 Oct 2023 by Rocca dei Saraceni, Hotel Management
Dear Ms. Jacqueline,thank you for sharing your feedback on Expedia.We are so happy to read that lived a pleasant stay in our Charming Country Hotel Rocca dei Saraceni.We hope to host you again in future.Best regards,Valeria
by A verified traveler from Wien
Posted 15 Oct 2022
Comment from Hotel Management
19 Oct 2023 by Rocca dei Saraceni, Hotel Management
Dear Mr. Thomas,thank you for sharing your evaluation on Expedia.Best regards,Valeria
by A verified traveler
Posted 18 Aug 2022
It’s impossible to exaggerate the stunning beauty of this place. And the pool and pool bar were perfect. And the restaurant was perfect too….
Comment from Hotel Management
20 Aug 2022 by Rocca dei Saraceni , Hotel Management
Dear Mrs. Maria,thank you for sharing your excellent review on Expedia.We are very happy to know that you enjoyed your stay in our Charming Country Hotel, appreciating in particular the Swimming pool and its bar, the Restaurant and our surroundings.We hope to see you again in the future.Best regards,Valeria
by A verified traveler
Posted 11 Oct 2021 on Hotels
This sweet place has all that a great hotel has AND a great owner who cares deeply enough to be there with her staff making sure guests have amazing stays.
You MUST eat there. The food is fabulous.
Comment from Hotel Management
12 Oct 2021 by Rocca dei Saraceni , Hotel Management
Dear Mr. Michael,
thank you for sharing your experience at Rocca dei Saraceni on Expedia.
We are really happy that you enjoyed your stay in our Charming Country Hotel and we thank you for the beautiful and sweet words.
It is essential for us to create a relationship with our guests and it is an immense pleasure when this is recognized.
We hope to host you again in the future.
Best regards,
Valeria
