Ratings based on 615 Verified Reviews

3.8 out of 5
73% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 Oct 2024
Staff was exceptionally kind and accommodating.
5 out of 5
by A verified traveler

Posted 20 Oct 2024
A very clean and organized property. Zero check in issues. Room was clean and very comfortable. The bed and pillows were also comfortable. Overall, a very pleasant stay.
4 out of 5
by A verified traveler

Posted 13 Oct 2024
Overall it was a good experience and we would stay here again. The tv in our room didn't work and the people above us were loud. Neither of which was a deal breaker, it was an overnight stay, not a resort. Lots of great places to eat very nearby, including a Culver's across the parking lot. Kwik Trip down the street. Bedding was clean, breakfast was simple, hotel is updated.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Sep 2024
4 out of 5
by A verified traveler

Posted 24 Sep 2024
Continuous guest at the property. The owners are wonderful. The front desk check in is easy, quick, and efficient. The hotel itself is clean. They replaced all beds recently and upgraded the hotel rooms. Only downfall is quality of items within the room. Depending on the room I get for the week, it has been noted to have towel racks hanging out of the wall by one side, leaking shower faucet, new blinds are falling apart, and a musty old smoke smell. Unfortunately, I don’t feel that the smell can bed removed relating to the age of the building. Overall though, any issues that have been noted always are addressed. Safe, clean, comfortable, and affordable.
4 out of 5
by A verified traveler

Posted 20 Sep 2024
Need to turn on all the lights in the parking. One side next to Culver’s we’re not on. Our bedroom needed a thorough dusting behind the easy chair. Handle in shower needs to be replaced. You shouldn’t be able to go to hot both ways. And then it’s hard to get water to completely stop dripping. Toilet isn’t attached to the floor very well & moves. Toilet seat also needs to be tightened. Being in the pet friendly room ( which I thoroughly loved) it had no carpeting which is much better than carpets that could be dirty, the door allowed light from the hallway to enter all night from hallway. Safety bar on door didn’t secure anything as door lock has been changed & it had nothing to lock onto. Did appreciate the new front doors being installed & the front desk managers were great. I really appreciated the help we had with checking in @ night. Great guy. Would’ve been nice to have liquid cream with coffee, as the powdered type has lots of chemicals. They do make creams in small servings that do not need refrigeration. Not flavored ones( just a suggestion). Didn’t have time to appreciate the pool, but it looked great. Was a nice stay, but our room wasn’t that quiet with the door not reaching the floor. And it was advertised as new sound proofing. Heard everything in the hallway as people walked by, but didn’t hear our neighbors.
5 out of 5
by A verified traveler

Posted 16 Sep 2024
Excellent no issues. .
1 out of 5
by A verified traveler

Posted 24 Aug 2024
Dripping faucets, stained ceiling, tub full of caulking, hair in shower, sink faucet not operating properly, hot and cold reversed and difficult to use.
Comment from Hotel Management
24 Aug 2024 by AmericInn Management Team, Hotel Management
Dear Curt,Thank you for bringing these issues to our attention. We deeply regret that your experience with us was less than satisfactory. Please accept our sincerest apologies for the inconvenience caused by the dripping faucets, the stained ceiling, the tub full of caulking, hair found in the shower, and the malfunctioning sink faucet. We also apologize for the confusion with the hot and cold water being reversed and difficult to use.This is far below the standards we strive to maintain, and we are taking immediate action to address these concerns with both our maintenance and housekeeping teams. Your feedback is invaluable in helping us improve, and we are committed to ensuring this does not happen again in the future.We truly appreciate your patience and understanding, and we hope you will give us another opportunity to provide the quality stay you deserve. Should you choose to return, we will ensure that your next experience is far more comfortable and enjoyable.Thank you once again for sharing your feedback, and we hope to welcome you back soon.Sincerely,AmericInn Management Team
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Aug 2024
5 out of 5
by A verified traveler

Posted 5 Aug 2024 on Hotels
Comment from Hotel Management
10 Aug 2024 by Americinn Management, Hotel Management
Dear Rosaura,Thank you so much for your glowing 10 out of 10 review! We’re thrilled to hear that you had such a positive experience with us. Your kind words motivate our team to keep delivering the best service possible. If there’s anything else we can do for you, don’t hesitate to reach out. We look forward to welcoming you back soon!Best wishes, AmericInn Management Team