Ratings based on 94 Verified Reviews

4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 26 Nov 2024
It was a nice property but it is also a timeshare- we were visiting family and not shopping for timeshares. It felt awkward being contacted several time about the presentations. Also, it is silly to charge for internet access by device in 24 hour increments. The default is to purchase 10 days of access- it is a shady default to get people to pay for more than they need. I don’t think I’ll be back.
4 out of 5
by A verified traveler

Posted 23 Oct 2024
Excellent concierge. Clean and comfortable in a beautiful setting.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Jun 2024 on Hotels
5 out of 5
by A verified traveler from Vista

Posted 8 Jun 2024
Everything was great - Staff was polite and friendly!
4 out of 5
by A verified traveler

Posted 17 Apr 2024
Strong unpleasant smell especially in the hallways from I believe cleaning products. Old style round toilet vs the elongated type. The bathroom fan was loud.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Mar 2024
1 out of 5
by A verified traveler

Pushy sales people

Posted 24 Mar 2024 on Hotels
I felt pressured to “buy in” to world mark and they kept calling and bugging me about it. The fridge stopped working at some point and they wouldn’t return my messages about that. The bedding was stained or not cleaned at all. Will not stay at a world mark ever again.
3 out of 5
by A verified traveler

Not great on cleanliness

Posted 4 Mar 2024 on Hotels
We checked in and were brought to two separate people, telling us we were finishing up our check in, failed to tell us they were signing us up for a time share thing to attend until after it was all said and done. We were there for three days for our daughter's basketball tournament and had little time to sit in a 60-90 min sales pitch. Get to our room and start looking around, pull out bed has pee stains all over it, our bed had hair all over it, and I don't mean arm or head hair. I will not go back again after this weekend. We picked eagle Crest because a lot of people recommended it. Sad it had to be such a bad experience.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Dec 2023
5 out of 5
by A verified traveler

Posted 20 Nov 2023
very clean apartment, has everything you need, thank you, we really liked it
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