Ratings based on 660 Verified Reviews
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
Plenty of room, bed just so-so but all in all good experience
Comment from Hotel Management
14 Nov 2024 by Katrina, Hotel Management
You know our beds are not a fan favorite. We are working on that. I sure appreciate your honest review. I thank you for placing your trust in us for a stay here. We welcome you back anytime. Come again soon.
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Katrina, Hotel Management
Thank you, Vicki! I am so pleased to hear you had a good stay. Pease come back to see us. Thank you for taking your time to do this review.
by A verified traveler
Posted 17 Oct 2024
Very friendly and helpful staff . Excellent exercise equipment. Wish there was a swimming pool.
Comment from Hotel Management
19 Oct 2024 by Katrina, Hotel Management
Me too!! Well we can always dream (: I thank you for this review. We hope you are a loyal Woodspring guest and come stay again soon. Woodsprings will not have the pool, BUT we DO have a fully equipt kitchenette to save our guests money on eating out. 24 hour gym, and on site 24 hour laundry. The apartment set up is for longer stays. I appreciate your time. See you next time!
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
16 Oct 2024 by katrina, Hotel Management
Thank you so much for staying! We hope we are your "go to" home away from home.
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Katrina, Hotel Management
Thanks, Augusto! We appreciate your patronage. We welcome you anytime. Call us to book and we will take good care of you.
by A verified traveler from Chandler
Posted 4 Oct 2024
Comment from Hotel Management
5 Oct 2024 by Katrina, Hotel Management
Thank you, Susan for this review. How can we get a perfect score from you? What would have made your stay great? Please let us know and we will be happy to try to accommodate any of your needs.
by A verified traveler
Posted 3 Oct 2024
Bed was noisy. Check in took too long with extra chit chat late at night
Comment from Hotel Management
3 Oct 2024 by katrina, Hotel Management
I'm sorry you had a long check in. I'd like to speak with you directly.
by A verified traveler
Posted 2 Oct 2024
Comment from Hotel Management
5 Oct 2024 by Katrina, Hotel Management
Tell me more about you stay. I manage the hotel. I would love to see you again. I will make sure you leave happy.
by A verified traveler
Posted 1 Oct 2024
Owners of property are obviously obsessed with running this hotel as cheaply as possible. Very few towels, no soap.
Staff was lesz than pleasant.
Comment from Hotel Management
5 Oct 2024 by Katrina, Hotel Management
I do apologize if the staff was not pleasant. We do NOT accept that here. We strive to make all of our guests happy. We appreciate your business. We ARE an economy hotel. All Woodspring have the same set up. "Simple done better" and we offer you a great price for a clean and safe hotel. We know we do not have all the bells and whistles a traditional hotel has. We are not for everyone BUT I feel like having information about us is of most importance. Reach out to the general manager next time if you stay. I will be happy to give you some extra towels and soap. (:
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
5 Oct 2024 by Katrina, Hotel Management
I am sorry we were not able to move you to the front. I assure you if it were possible, I would have moved you. Please let me know if you would like to stay again. I would like to offer you a special rate if you book with us.
