Ratings based on 65 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jan 2024 on Hotels
Comment from Hotel Management
11 Jan 2024 by ., Hotel Management
Craig,Sorry that we had to cancel your reservation due to flood caused by Cyclone JASPER. We also apologies for the inconvenience and delay with the full refund via Expedia due to the office being closed post flooding.Hope you managed to rebook your holiday.RegardsTeam Crystal Cascades Holiday Park
by A verified traveler
Posted 3 Dec 2023
Very nice place , although it will be a bit hectic when fully occupied.
Great walks available around the park and the cabin was clean and well presented.
Friendly and knowledgable reception staff.
by A verified traveler
Posted 30 Aug 2023 on Wotif
Clean comfortable bed.
Great BBQ facilities.
Friendly staff.
Cleaner than lots of Motels.
Comment from Hotel Management
7 Oct 2023 by Reception, Hotel Management
Thank you Janette! Safe travels & we hope to see you again in the near future.Kind regards the team at Cairns Crystal Cascades Holiday Park
by A verified traveler
Posted 17 Apr 2023
We love the location. Gorgeous views. Close to Crystal Cascades, Red Beret Hotel, Redlynch shopping centre and easy access onto the major roads. The rocks swimming hole is also just around the corner, as is the lovely redlynch connection walk which was great to take the kids and scooters (or just yourself) for an early morning walk. More playgrounds across the road. The playground, bbq, pool and amenities on site were fantastic. Staff were very helpful. Our cabin had everything we needed.
by A verified traveler
Posted 29 Jan 2023 on Wotif
Property was comfortable and convenient for our overnight stay
by A verified traveler
Posted 28 Jul 2022 on Lastminute
by A verified traveler
Posted 1 Jul 2022
The natural surrounds to the park are magnificent and I enjoyed driving up to it daily while staying there. Tall, forested hills. Easy parking. I found it quiet there at night, as it's not near a busy road. The bathroom was poky and could have been designed better, with half the size shower recess (it's large, taking up too much room in a limited space), and then the saved space given over to shelving for guests' things. A sliding door on the bathroom would have added room. The rest was okay, although always disappointed in a cabin not to find a larger fridge. Wi-fi worked.
by A verified traveler
Posted 28 Jun 2022 on Wotif
Crystal Cascades is like a little slice of heaven nestled in amongst the rainforest. It is surrounded by beautiful mountains, the rainforest and creek are practically at your doorstep. It was quiet and peaceful. The children loved the swimming pool and the fresh coconuts. The only thing that could have been improved upon, was a games room, other than that everything was amazing.
by A verified traveler
Posted 14 May 2022
by A verified traveler
Posted 19 Apr 2022
Loved the location of this property, and the family friendly vibe. The playground, pool and bbq facilities were fantastic too.
