Ratings based on 988 Verified Reviews
3.3 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Good
by A verified traveler
Posted 8 Nov 2024
No disturbances, very peaceful.
Comment from Hotel Management
15 Nov 2024 by Brand Experience Team, Hotel Management
Hi Tyler,Your support means the world to us, and we cannot wait to have the opportunity to serve you again soon! Maz K.#Team6
by A verified traveler
Posted 7 Nov 2024
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
11 Oct 2024 by Brand Experience Team, Hotel Management
Hi Traveler,Thank you for the excellent review! Maz K.#Team6
by A verified traveler
Posted 18 Sep 2024
Nice
by A verified traveler
Posted 15 Sep 2024
Do not stay here unless you absolutely have to. Rooms look clean but all the room smell like smoke because the people who stay here have no respect for rules. You can tell that this is just the ghetto side of town. The staff was very friendly and I apologetic but both rooms were not up to par. The first room had strong smell in it and the neighbors had their window open and were smoking in their room even though it was a non-smoking section. The staff politely changed our room however that room was next to a whole family of people who were drinking and smoking right outside of the rooms and look like they had no intention of falling asleep anytime soon even though it was already almost 9:00 pm. We eventually ended up paying 75 more dollars elsewhere and it was like night and day of a difference. Unfortunately the people are what really dragged down this hotel. It looks like nothing but transients, alcoholics, and people who are on drugs. There was also a lot of shady characters just walking around the parking lot that didn't even look like they were staying there. It would just be better to avoid this place.
Comment from Hotel Management
18 Sep 2024 by Brand Experience Team, Hotel Management
Hi Eric,We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations. Lilith#Team6
by A verified traveler
Posted 5 Sep 2024
by A verified traveler
Posted 5 Sep 2024
Staff was friendly overall
by A verified traveler
Posted 2 Sep 2024
Close to highway I5
Comment from Hotel Management
16 Sep 2024 by Brand Experience Team, Hotel Management
Hi Xing, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Natalie #Team6
by A verified traveler
Posted 31 Aug 2024
Comment from Hotel Management
3 Sep 2024 by Brand Experience Team , Hotel Management
Hi Darren, Thank you very much for taking the time to share your feedback with us. It means a lot to us, and we truly hope that you had a great experience with us. If there are any areas where we can make improvements or if you have specific feedback you would like to share, please do not hesitate to contact us. We are looking forward to the opportunity to serve you again in the future!Kaur J. #team6
