Ratings based on 846 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
by A verified traveler
Posted 17 Nov 2024
Don’t use the pool and hot tub. There are major mould problems.
Comment from Hotel Management
18 Nov 2024 by Cassie , Hotel Management
Thank you Lawrence for taking the time to leave us a rating and review! We appreciate you doing so, we always welcome and value guest feedback. We take reviews seriously and we hope that you come back and stay with us again so we can show you the improvements.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Cassie , Hotel Management
To start off we are sorry that we did not meet you expectations Seng with your recent stay with us, we hope that you come back and stay with us again so we can show you our improvements. We strive to do better an we hope to get that opportunity to show you the improvements
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Cassie , Hotel Management
Thank you so much Jeremiah for the awesome rating! We truly appreciate you taking the time to do so. We welcome and value all feedback! We hope that you come back and stay with us again real soon!
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Cassie , Hotel Management
Thank you so much Ronald for the rating! We truly appreciate you taking the time to do so! We always value and welcome feedback! We do hope that you come back and stay with us again Ronald
by A verified traveler
Posted 4 Nov 2024
Convenient, friendly, good restaurants on both sides.
Comment from Hotel Management
4 Nov 2024 by Cassie , Hotel Management
Thank you so much martin for the excellent review and rating! We truly appreciate you taking the time to do so, we welcome and value all feedback. We hope that you come back and stay with us again real soon Martin!
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Cassie , Hotel Management
Thank you so much Gail for the amazing rating! We appreciate you for taking the time to do so. We welcome and value all feedback, we hope that you come back and stay with us again real soon!
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
4 Nov 2024 by Cassie , Hotel Management
Thank you so much Joanna for the awesome rating! We truly appreciate you taking the time to do so. We value and welcome all feedback, and we hope that you come back and stay with us again real soon!
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Cassie , Hotel Management
Thank you so much Alan for the awesome rating! We truly appreciate you taking the time to do so! We value and welcome all feedback! We hope to see you again real soon Alan
by A verified traveler
Posted 14 Oct 2024
Booked a double queen room, was given a single king room. Asked the person at the front desk and they stated Expedia booked it as a single king room. Was told to use a pull out bed if I wanted a second bed. Random black hair was on the bedding. Breakfast was completely out of almost everything besides cereal and bread. Terrible experience.
Comment from Hotel Management
4 Nov 2024 by Cassie , Hotel Management
We are so sorry David that we did not meet your expectations during your recent stay with us. We strive to do our best, and hope that you come back and stay with us again so we can show you our improvements.
